Category Archives: Covid-19

What has changed?

Will I ever want to go back into the middle of a crowd? I don’t know. Will I feel comfortable shopping during busier times? Possibly. Am I going to keep buying things I may not need? Definitely not. Continue reading

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It’s a risky business

Everything in life has risks attached to it. Even lying in bed has risks of deep vain thrombosis or other health issues. Continue reading

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Posted in challenge, communication, Covid-19, crisis communication, emergency services, PR, reputation, resilience, Uncategorized | Tagged , , | Leave a comment

Reflections on 12 months going it alone

I have been surprised and overwhelmed by the amount of support that I have been given during the past year. Continue reading

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Perfectly imperfect

Are we really saying that everything we do when we are in the middle of a crisis is perfect? Is there no room for improvement in what we do? Continue reading

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Another way: reflections on the past 24 hours

I watched the news late last night and was struck by a variety of emotions. Watching some of the footage was definitely shocking but it was clearly a really challenging situation for the police. After more than 20 years working … Continue reading

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Posted in communication, Covid-19, crime, freedom of speech, police, policing, PR, women | Tagged | Leave a comment

Moving on

After a year of continued pressure now is the time to make sure your batteries are recharged. If you were an elastic band how stretched do you feel? Continue reading

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Finding the spring

We are all struggling to find a way through these turbulent times. We all need to offer some help and support to each other. Continue reading

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Knowledge is not power

Often there is an overly cautious mood that overtakes when pressure appears. It feels easier to say nothing or little than to have to have a conversation. This is why too many times the crisis response never moves out of broadcasting and directive communication. Continue reading

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Here we go again

Trust and confidence in the response are never going to exist in a world of broken promises. Continue reading

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Crisis, disaster, incident….what is it?

Some years ago if you had asked me about risk registers, business continuity plans and scenario planning I would probably have rolled my eyes. Continue reading

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