Monthly Archives: February 2018

A Final Word

There has been so much discussion this week about the KFC no chicken issue and the response that happened. Everyone has to agree that a chicken restaurant without chicken is a reputational and operational crisis. Shops closed, staff had no … Continue reading

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The reason why

People go to work for all kinds of reasons and get many different things from the experience. All are equally valid whether it is to put food on the table or to help others it doesn’t matter. These things are … Continue reading

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More that unites

I was nervous and apprehensive about attending my first PRCA Council meeting this week. It was stepping into the unknown which is always slightly stressful and uncomfortable. The room would be full of people from all areas of the PR … Continue reading

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When incidents happen

I have been talking a lot about crisis communication and the key principles. For me it doesn’t matter whether it is an operational or reputational crisis the approach should be the same. This week I was delighted to be part … Continue reading

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A century old struggle

It is 100 years ago today that women finally got the vote. A small and select bunch of women at least. The moment has made me reflect and question how far we have come as a society since then. I … Continue reading

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