Tag Archives: crisis communication

Getting your house in order

Winter seems to have suddenly arrived with minus temperatures this morning. For some reason even though it is December next week I have still been ill-prepared. I hadn’t got the right clothes to face freezing temperatures at the stables this … Continue reading

Rate this:

Posted in challenge, communication, crisis communication, PR, Uncategorized | Tagged , , , , | Leave a comment

Showing your metal: Platinum launches

When the opportunity arose to be part of the Chartered Institute of Public Relations (CIPR) crowdsourced book I jumped at the chance to get involved. The end result of months of work coordinated expertly by Stephen Waddington is launched today. … Continue reading

Rate this:

Posted in #blogtober, Chartered Institute of Public Relations, CIPR, communication, crisis communication, Uncategorized | Tagged , , , , , , , | Leave a comment

Widen your horizons

It has been an interesting year with highs and lows. One thing I didn’t expect from 2018 was to make two trips to Norway which is definitely one of the high points. I have to admit to knowing very little … Continue reading

Rate this:

Posted in communication, crisis communication, emergency services, Europe, PR, reputation, resilience | Tagged , , , , , | Leave a comment

Thinking ahead

Crisis communication seems to be something that I think about on a weekly basis. After almost 20 years in police communication there is rarely a month goes by when there isn’t some form of emergency or critical incident. It is … Continue reading

Rate this:

Posted in challenge, communication, crisis communication, emergency services, police, policing, PR, resilience, Uncategorized | Tagged , , , | Leave a comment

Bee strong

I can remember receiving the call from duty press officer around 10.45pm on 22 May. The words he spoke will never leave me. I remember the drive to work planning what we needed to do in my head. I remember … Continue reading

Rate this:

Posted in communication, crisis communication, emergency services, manchester | Tagged , , , , | 1 Comment

To do their best

For anyone who knows what I do they will appreciate that today has been another challenging and difficult day. Ten months ago I and my team faced the most horrendous day of our lives closely followed by what has been … Continue reading

Rate this:

Posted in challenge, communication, crisis communication, emergency services, manchester, police, policing | Tagged , | Leave a comment

A Final Word

There has been so much discussion this week about the KFC no chicken issue and the response that happened. Everyone has to agree that a chicken restaurant without chicken is a reputational and operational crisis. Shops closed, staff had no … Continue reading

Rate this:

Posted in communication, crisis communication, PR, work | Tagged , , , , | Leave a comment