Category Archives: Issues

When crises attack

If there was a consideration of the aftermath of the decisions made it may not have taken into account, the cumulative impact of these decisions is damaging. Continue reading

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Doing it right

But few of us spent any time really thinking about our own ethics and values. What really matters to us? What would we do and more importantly what wouldn’t we do? Continue reading

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When sorry is not enough

First, the apology is only credible if the events were unforeseen and had not been anticipated or predicted. Continue reading

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Taking a different direction

It is not only communications that should steer the business in a different direction, but I feel it has a huge part to play. Continue reading

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