Category Archives: internal communication

Walk a mile in their shoes

Whether you call it internal communication or employee engagement there is one thing that I think is essential. It is important for all forms of communication and that is to understand your audience. There are many ways we try to … Continue reading

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Posted in #blogtober, communication, internal communication, police, Uncategorized | Tagged , | Leave a comment

Change and confusion

There is something troubling me and it has been for a while now. It affects all the public sector and is relevant to many businesses. Are we failing our customers and service users in our change communication? All parts of … Continue reading

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Six reasons why communication should be part of the productivity debate

I have heard a lot this week about productivity and the need to improve it in the UK. But at no point in any of the interviews has anyone mentioned the role Communication can play. It is easy to focus … Continue reading

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Putting people at the centre

It was interesting to read the vision for policing in 2025 that was published today. There was a lot that I could recognise as work that is currently underway and this includes a significant focus on digital developments. Having a … Continue reading

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Posted in #ayearinblogs, challenge, communication, development, digital, emergency services, internal communication, police, policing | Tagged , , , , | Leave a comment

Engage with employees? Really?

Employee engagement might sound like the latest buzz phrase that has to be an agenda item on any self-respecting communication conference. Gone is the phrase internal communication and instead we are now looking for a much more rounded view of … Continue reading

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Heading back to 2001

This week I have something to celebrate. I have been working for Greater Manchester Police communication team for 15 years. As a mini-celebration of this quite significant achievement I am going to dedicate this week of blogs to looking at … Continue reading

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Posted in #ayearinblogs, communication, internal communication, police, policing, PR, social media, work | Tagged , , , , , | Leave a comment

Building a future or telling a story?

I saw an interesting tweet today that said the role of CEO now needed them to be ‘chief storyteller’. It sounds like a phrase that hits all the latest fads and trends in communication. I have written before about the … Continue reading

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Posted in #ayearinblogs, blog, challenge, communication, internal communication, Uncategorized | Tagged , | Leave a comment