Monthly Archives: January 2023

Leaders, responsibility and a time to act

Posted on January 29, 2023 by amandacomms1

The leadership of all organisations should consider what they would do in these difficult circumstances. If they get caught up in a crisis will they stay and sort it out or will they make way for someone else in a bid to maintain confidence? Continue reading →

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The long road ahead

Posted on January 17, 2023 by amandacomms1

. The saying was always ‘the police are the public and the public are the police’, but during lockdown the distance between the two started to grow. As with many institutions the restrictions and roles that were required during the pandemic impacted on how people interact with them. Continue reading →

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Seeing through the claim of transparency

Posted on January 11, 2023 by amandacomms1

In crisis communication I talk a lot about the need for transparency but this has made me wonder whether as comms professionals and leaders we have lost sight of what it really means. Continue reading →

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Overcoming communication barriers to support refugees in crisis

Posted on January 10, 2023 by amandacomms1

When arriving in a new country, refugees are usually required to complete important documents and attend a visa application centre. Ensuring information provided is accurate is critical to getting the right support. However, if these documents aren’t in a language they’re familiar with or fluent in, it can cause misunderstandings, which can potentially create uncertainty and panic. Continue reading →

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Crisis communication without the communicator

Posted on January 4, 2023 by amandacomms1

I have often said that artificial intelligence can’t yet get the emotional detail that is needed from developing crisis communication. Continue reading →

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