Tag Archives: reputation

Employees first

There was another interesting Commschat that took place last night and once again the focus was heavily on reputation management. In the Twitterchat this time it was the role of internal communication on reputation that was under discussion. It was … Continue reading

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Posted in communication, crisis communication, internal communication, reputation, work | Tagged , , , | Leave a comment

A question of ethics

I have had quite a bit of time to think in the past few days. Partly this is because I have spent a number of hours on train journeys and partly because I have been on holiday and a little … Continue reading

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Posted in challenge, Chartered Institute of Public Relations, CIPR, communication, PR, prca, Uncategorized | Tagged , , , | Leave a comment

The real story

Many people will have read the story about the former Sainsbury’s employee Mrs Salomon who was able to continue to work despite living with Alzheimer’s. She managed to do it only with the support of her employers who made reasonable … Continue reading

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When incidents happen

I have been talking a lot about crisis communication and the key principles. For me it doesn’t matter whether it is an operational or reputational crisis the approach should be the same. This week I was delighted to be part … Continue reading

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Posted in challenge, communication, conferences, crisis communication, emergency services, PR | Tagged , , , , | Leave a comment

It’s all about the people

I was interested to read the crisis communication predictions for 2018 in a blog by Jonathan Hemus. (https://insigniacomms.com/2017-crisis-management-predictions-for-2018) He made some interesting points including the issue of readiness for a crisis, the questions about integrity and the future challenges of … Continue reading

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The real thing

I don’t want to comment on the death of Max Clifford as I know there will be family and friends grieving their loss. One thing we do need to talk about is the reputation of the PR and communication business. … Continue reading

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The end of the road

Events last week prompted me to write two blogs and it wasn’t surprising given what happened. Bell Pottinger expelled from the Public Relations and Communications Association (PRCA) was a significant moment and brought the issue of ethics into sharp focus. … Continue reading

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