Monthly Archives: March 2023

Finding the crisis leader

If you don’t step in and take the initiative to explain what has happened and the response that is underway others will. In the worst cases people will look to others, to so-called experts, to anyone who can fill in the void. Continue reading

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On the eve of a reputational challenge

When I am talking about crises I always stress that perceptions are as crucial to your response and communication as that is actually happening. Don’t ignore the views that exist around you when considering what to sa Continue reading

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It started with a tweet

Social media policies are complex things and need very careful thought. Gone are the days of saying no employee is allowed to post about personal views or work. Continue reading

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Posted in BBC, communication, crisis communication, freedom of speech, learning, PR, social media, tweet, twitter, Uncategorized | Tagged , , , , , | Leave a comment

Go your own way

It is a time to reflect on the women that have helped to shape me and my life. Just a couple of weeks before Mother’s Day that has to be where we all start. Our Mums have such a profound impact on our lives and I have been incredibly blessed with the 51 years I shared with my Mum. Continue reading

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Three years later…

There have been many extreme weather situations, the terrible earthquake in Turkey and Syria, war in Europe, as well as a cost of living squeeze in many countries. All this has put how we communicate and respond in a crisis under the spotlight. Continue reading

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