Monthly Archives: November 2023

Supporting those affected by disaster

When I am providing crisis communication and management training one subject always comes up and that is about how to deal with the impact of the event. How do we provide adequate support for staff, particularly, those working in communication? … Continue reading

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Improving communication when significant situations occur

The publication of the report into the handling particularly the communication by Lancashire Police in relation to Nicola Bulley provides important reminders for all communication and PR teams. It is important to remember that while the report considers the communication … Continue reading

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Is crisis comms becoming risk averse?

I have been watching recent emergencies and critical incidents as you would expect given the work I do. But it is starting to feel as though the words and messages used in the aftermath of an incident are being driven … Continue reading

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Hearing different voices

Having had a lovely break with just a small amount of work in Oslo, I have returned to work nursing what feels like Covid or flu. This is not something I wanted as it has left me feeling exhausted after … Continue reading

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Posted in communication, Covid-19, crisis communication | Tagged , , | Leave a comment