Category Archives: media

Leaders, responsibility and a time to act

The leadership of all organisations should consider what they would do in these difficult circumstances. If they get caught up in a crisis will they stay and sort it out or will they make way for someone else in a bid to maintain confidence? Continue reading

Rate this:

Posted in communication, crisis communication, emergency services, media, police, reputation | Tagged , , , , | Leave a comment

What is the future for social media in a crisis?

So, if social media is diminishing how should we change our crisis communication plans? Continue reading

Rate this:

Posted in communication, crisis communication, media, PR, social media, social networks, society | Tagged , , , | Leave a comment

Is this a crisis or just a set of circumstances?

But be clear that what we are experiencing is a crisis. It will, and already is, having a huge impact on people and without action the situation will just get worse. Continue reading

Rate this:

Posted in communication, crisis communication, media, PR, resilience, Uncategorized | Tagged , , , | Leave a comment

What do you really mean?

Ensuring that there is a level of consensus about the situation that has occurred is a foundation for communication. Continue reading

Rate this:

Posted in challenge, communication, crisis communication, learning, media, PR, resilience | Tagged , , , | Leave a comment

Failing to put the pieces together

When you take this media briefing apart and look at the pieces it could have been very different. There could have been an opportunity to show contrition and a willingness to support the investigation, to support those affected and to look to learn and change in the future. Continue reading

Rate this:

Posted in crisis communication, media, PR, reputation | Tagged , , | Leave a comment

Phew. What a scorcher

For more than a week the weather forecasters and news rooms have been predicting the hot weather. Continue reading

Rate this:

Posted in challenge, communication, crisis communication, media, PR, resilience, Uncategorized | Tagged , , , , | Leave a comment

Preparedness – an issue for us all

There were some shocking comments about the current state of resilience in the UK and of preparedness at a national level. Continue reading

Rate this:

Posted in communication, Covid-19, crisis communication, media, PR, recovery, reputation, resilience, Uncategorized | Tagged , , , , | Leave a comment

Why we should bother about world events

From the comfort of our homes we can see where there is an opportunity to help others who may be struggling. Continue reading

Rate this:

Posted in challenge, media, society | Tagged , , | Leave a comment

Time to ditch those statements

Words are important but they can be taken to a whole new level when someone physically shares them. The mere act of being seen in public shows it is an open organisation that is not hiding from the situation that has developed. Continue reading

Rate this:

Posted in challenge, communication, media, PR | Tagged , , , , | Leave a comment

The times are changing

There must be a change in the culture and the way people work in and around Downing Street and Whitehall. The old ways of doing things are not acceptable any more and change is needed. Continue reading

Rate this:

Posted in communication, Covid-19, media, PR, public, Uncategorized | Tagged , , | Leave a comment