Category Archives: media

Who do we remember?

Posted on December 18, 2023 by amandacomms1

Some stories are followed at length by the media and in other situations they leave quite quickly to go to the next things. The juxtaposition of this was brought home to me at the weekend with the coverage around the … Continue reading →

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Understand the impact of trust deficit

Posted on December 14, 2023 by amandacomms1

Trust and confidence are important for all businesses and organisations. They are a key component in a strong and positive reputation. In the post-Covid era there has been a lot of discussion about there being a trust deficit among people … Continue reading →

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Posted in communication, crisis communication, emergency services, media, police, PR, reputation | Tagged , , , | 1 Comment

Why National Risks matter?

Posted on August 3, 2023 by amandacomms1

Like most crisis communication and emergency managers, I continually talk about the importance of being prepared, and of having plans that are ready to implement. I also encourage all communicators to view the organisation or business’s risk register. After all, how can we be adequately prepared if we have not considered the likelihood and impact of these potential problems? Continue reading →

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Leaders, responsibility and a time to act

Posted on January 29, 2023 by amandacomms1

The leadership of all organisations should consider what they would do in these difficult circumstances. If they get caught up in a crisis will they stay and sort it out or will they make way for someone else in a bid to maintain confidence? Continue reading →

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What is the future for social media in a crisis?

Posted on November 10, 2022 by amandacomms1

So, if social media is diminishing how should we change our crisis communication plans? Continue reading →

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Posted in communication, crisis communication, media, PR, social media, social networks, society | Tagged , , , | Leave a comment

Is this a crisis or just a set of circumstances?

Posted on August 29, 2022 by amandacomms1

But be clear that what we are experiencing is a crisis. It will, and already is, having a huge impact on people and without action the situation will just get worse. Continue reading →

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What do you really mean?

Posted on August 23, 2022 by amandacomms1

Ensuring that there is a level of consensus about the situation that has occurred is a foundation for communication. Continue reading →

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Failing to put the pieces together

Posted on July 28, 2022 by amandacomms1

When you take this media briefing apart and look at the pieces it could have been very different. There could have been an opportunity to show contrition and a willingness to support the investigation, to support those affected and to look to learn and change in the future. Continue reading →

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Phew. What a scorcher

Posted on July 20, 2022 by amandacomms1

For more than a week the weather forecasters and news rooms have been predicting the hot weather. Continue reading →

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Preparedness – an issue for us all

Posted on March 31, 2022 by amandacomms1

There were some shocking comments about the current state of resilience in the UK and of preparedness at a national level. Continue reading →

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Posted in communication, Covid-19, crisis communication, media, PR, recovery, reputation, resilience, Uncategorized | Tagged , , , , | Leave a comment