Monthly Archives: April 2021

What has changed?

Will I ever want to go back into the middle of a crowd? I don’t know. Will I feel comfortable shopping during busier times? Possibly. Am I going to keep buying things I may not need? Definitely not. Continue reading

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Posted in communication, Covid-19, kindness, patience, recovery | Tagged , | Leave a comment

It’s a risky business

Everything in life has risks attached to it. Even lying in bed has risks of deep vain thrombosis or other health issues. Continue reading

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Posted in challenge, communication, Covid-19, crisis communication, emergency services, PR, reputation, resilience, Uncategorized | Tagged , , | Leave a comment

One word at a time

When a crisis hits an organisation why do the words they use matter so much? Surely it is what the organisation does that matters more? It is true the actions are the heart of the response. But for most people … Continue reading

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Posted in challenge, communication, crisis communication, PR, reputation | Tagged , , | Leave a comment