Monthly Archives: August 2016

Delivering the services

Communication and customer service are moving closer together than ever before. They have always been linked but in 2016 both have to absolutely work hand-in-hand for an organisation to be really effective. People also have ever increasing expectations of what … Continue reading

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Keep the chat going

I got involved in a regular Tuesday night Twitterchat about strategic marketing communication subjects, with the hashtag #smxchat. Interestingly, tonight’s subject was about chats and who does them, the benefits and the pitfalls of organising and taking part in them. … Continue reading

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Posted in challenge, communication, social media, social networking, social networks, technology, tweet, twitter | Tagged , , , , , , | Leave a comment

Feel the fear, and what do you do?

I hope everyone had a lovely bank holiday today, and for those that didn’t have the chance to enjoy the extra day off I hope there was a chance to make the most of the good weather. My day involved … Continue reading

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Overcome the barriers

When we are young people often tell us that we can’t do things. In many cases this is absolutely the case and obviously there need to be boundaries. But this should not happen when we are considering what we enjoy … Continue reading

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Three little words, three big values 

I have come to the conclusion that there are three things that I value highly both in myself and others. They are professionalism, integrity and creativity. I aspire to have demonstrate them whenever possible and definitely when I am under … Continue reading

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15 years of learning

It has been a week to reflect, amid the turmoil of another busy time in work. I have had a chance to review the events from the past 15 years within my current role. Throughout the week I have looked … Continue reading

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Commitment, cake and colleagues

It is the people that can make an organisation. For me, who you work with is important to whether you are just going through the motions or you are able to really get involved and enjoy what you do. Over … Continue reading

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