Monthly Archives: February 2022

More than words

Effective crisis communication does not come from a series of carefully staged photographs or promotional materials. Continue reading

Rate this:

Posted in challenge, communication, crisis communication, war | Tagged , , , | Leave a comment

Why we should bother about world events

From the comfort of our homes we can see where there is an opportunity to help others who may be struggling. Continue reading

Rate this:

Posted in challenge, media, society | Tagged , , | Leave a comment

Recovery not ‘freedom day’

The past two years cannot be wiped away with a few Government announcements. They have had an impact on our lives and how we work Continue reading

Rate this:

Posted in challenge, communication, Covid-19, crisis communication, internal communication, PR | Tagged , , , , | Leave a comment

Communication at a crossroads

Many communicators will want to go ‘back to normal’ quickly and to return to focus on the work that was the priority back in early 2020 before the pandemic hit. Continue reading

Rate this:

Posted in Chartered Institute of Public Relations, CIPR, communication, Covid-19, crisis communication, Uncategorized | Tagged , , | Leave a comment

Time to ditch those statements

Words are important but they can be taken to a whole new level when someone physically shares them. The mere act of being seen in public shows it is an open organisation that is not hiding from the situation that has developed. Continue reading

Rate this:

Posted in challenge, communication, media, PR | Tagged , , , , | Leave a comment

The moment of truth

It was only when I stepped outside of policing that I started to see what I had been missing. I had become institutionalised and that leads to feeling defensive and making poor decisions. Continue reading

Rate this:

Posted in communication, crime, crisis communication, police, policing, reputation | Tagged , , , | Leave a comment

Breaking down our barriers

We all need to step outside of our comfort zone from time to time. We all need to challenge ourselves to keep things fresh and interesting. We all need to break down those barriers that we give ourselves. Continue reading

Rate this:

Posted in challenge, communication, PR | Tagged , , , | Leave a comment

Have institutions become too far removed from real life?

The decline started before the pandemic and may be linked to the decade of cuts that shrunk public services and pushed them away from local people. In the past two years the situation has deteriorated and lockdowns made access to many things difficult and almost impossible. Continue reading

Rate this:

Posted in challenge, Covid-19, development, police | Tagged , | Leave a comment

More than just words

As communicators we spend a lot of time coaching people to do media interviews or make some form of speeches, but how many times do we focus in detail on the body language they display? I have written many statements over the years. Carefully choosing the words, discussing it with the person who will deliver them, ensuring it is in their voice, and detailing what questions they may be faced with. On only a few very serious occasions do I remember talking through the body language. Continue reading

Rate this:

Posted in communication, crisis communication, party leaders, PR | Tagged , , , | Leave a comment