Category Archives: crisis communication

When incidents happen

I have been talking a lot about crisis communication and the key principles. For me it doesn’t matter whether it is an operational or reputational crisis the approach should be the same. This week I was delighted to be part … Continue reading

Rate this:

Posted in challenge, communication, conferences, crisis communication, emergency services, PR | Tagged , , , , | Leave a comment

Reflections on the challenge of resilience

Two years ago today while I was at the start of my a blog a day challenge I wrote about the importance of developing resilience. (https://amandacomms1.wordpress.com/2016/01/29/six-elements-of-resilience) I wanted to look back from this position of facing eight months when I … Continue reading

Rate this:

Posted in challenge, communication, crisis communication, PR, resilience, work | Tagged , , , , , , | 1 Comment

Tears, trauma and support – what 2017 brought

It feels like the time is right for me to review what 2017 has brought me and how it leaves me for the coming year. This has been a rollercoaster year and is split in two halves. My year started … Continue reading

Rate this:

Posted in challenge, Chartered Institute of Public Relations, CIPR, communication, crisis communication, manchester, PR, prca, work | Tagged , , , , , , , | Leave a comment

It’s all about the people

I was interested to read the crisis communication predictions for 2018 in a blog by Jonathan Hemus. (https://insigniacomms.com/2017-crisis-management-predictions-for-2018) He made some interesting points including the issue of readiness for a crisis, the questions about integrity and the future challenges of … Continue reading

Rate this:

Posted in challenge, communication, crisis communication, emergency services, PR, public | Tagged , , , , , | Leave a comment

The real thing

I don’t want to comment on the death of Max Clifford as I know there will be family and friends grieving their loss. One thing we do need to talk about is the reputation of the PR and communication business. … Continue reading

Rate this:

Posted in communication, crisis communication, PR, society, work | Tagged , , , , , | Leave a comment

The heart and soul of partnerships

In the public sector we often use the phrase ‘partnership working’ and we use it so much that it has lost its meaning. For anyone in communication roles it usually means telling another agency about something you are doing or … Continue reading

Rate this:

Posted in #blogtober, communication, crisis communication, emergency services, manchester, police | Tagged , , , , | Leave a comment

Back to normal

I came to a sudden realisation about things today. In a conversation with a contact who was discussing media handling and training and a whole host of issues it became clear. Coming to the conclusion I have has started to … Continue reading

Rate this:

Posted in #blogtober, challenge, communication, crisis communication, manchester | Tagged , | Leave a comment