Category Archives: crisis communication

Speak first, speak frequently

Posted on May 24, 2023 by amandacomms1

If I was talking to my old self doing that job I would be saying it is time for a change of approach. The world moves fast. Increasingly fast. Continue reading →

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Posted in challenge, communication, crisis communication, emergency services, PR, society | Tagged , , , , | 1 Comment

Where is your next crisis going to come from?

Posted on May 14, 2023 by amandacomms1

This focus on the way employers, organisations and businesses operate is what is leading to the stream of crises rooted in unearthing problem cultures. Continue reading →

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A fine line

Posted on May 7, 2023 by amandacomms1

The photographs of protesters being arrested and the stories of others who were scooped up in a bid to allow the day to pass peacefully has put the Metropolitan Police under pressure again. Continue reading →

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Can you hear me?

Posted on April 24, 2023 by amandacomms1

It was never enough to assume that people would understand why this national alert system needed to be in place, or that they would just willingly submit to taking part. Continue reading →

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Posted in communication, crisis communication, resilience, Uncategorized | Tagged , , | 1 Comment

Are you ready and alert?

Posted on April 13, 2023 by amandacomms1

People need to have more understanding of resilience and how they can protect themselves, their families and their property. Unless they have been confronted by a disaster it is not something that is at the forefront of their minds. Continue reading →

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Finding the crisis leader

Posted on March 28, 2023 by amandacomms1

If you don’t step in and take the initiative to explain what has happened and the response that is underway others will. In the worst cases people will look to others, to so-called experts, to anyone who can fill in the void. Continue reading →

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On the eve of a reputational challenge

Posted on March 18, 2023 by amandacomms1

When I am talking about crises I always stress that perceptions are as crucial to your response and communication as that is actually happening. Don’t ignore the views that exist around you when considering what to sa Continue reading →

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It started with a tweet

Posted on March 13, 2023 by amandacomms1

Social media policies are complex things and need very careful thought. Gone are the days of saying no employee is allowed to post about personal views or work. Continue reading →

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Posted in BBC, communication, crisis communication, freedom of speech, learning, PR, social media, tweet, twitter, Uncategorized | Tagged , , , , , | Leave a comment

Three years later…

Posted on March 1, 2023 by amandacomms1

There have been many extreme weather situations, the terrible earthquake in Turkey and Syria, war in Europe, as well as a cost of living squeeze in many countries. All this has put how we communicate and respond in a crisis under the spotlight. Continue reading →

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Leaders, responsibility and a time to act

Posted on January 29, 2023 by amandacomms1

The leadership of all organisations should consider what they would do in these difficult circumstances. If they get caught up in a crisis will they stay and sort it out or will they make way for someone else in a bid to maintain confidence? Continue reading →

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