Category Archives: crisis communication

Reflecting on six months work

Six months ago I was in a reflective mood at the start of 2017. It is a time when many people are outlining their New Year resolutions and looking at what they can predict for the future. The topic was … Continue reading

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Posted in #ayearinblogs, challenge, communication, crisis communication, manchester, media, PR, public, work | Tagged , , , | Leave a comment

When the cameras go

I am getting used to hearing the words ‘you must have been busy for the past three weeks’. My answer usually is to just smile or to add ‘just a little bit’. I know people are just making polite conversation … Continue reading

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Posted in challenge, communication, crisis communication, emergency services, manchester, policing | 1 Comment

A passion for what we do 

A year ago I wrote these words “We may not have big budgets or huge teams but we have something more important – a passion for what we do.” It was in relation to a question about the challenges and … Continue reading

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Posted in challenge, Chartered Institute of Public Relations, CIPR, communication, crisis communication, emergency services, police, policing, PR, public | Tagged | 1 Comment

The hardest words

This is the hardest blog I have ever tried to sit and write. I haven’t felt able to write anything for almost two weeks. Firstly, I want to remember all those people who have been affected by the events in … Continue reading

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Posted in blog, communication, crisis communication, emergency services, police, Uncategorized | Tagged , | 2 Comments

In the spotlight 

There is no doubt that for PR and communication professionals the United Airlines incident will become a much discussed case study. It has cost the company a substantial amount financially and also damaged their reputation. The incident has exposed the … Continue reading

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Stronger together

As I sat having a coffee and waiting for the train to arrive, Facebook showed me the blog I wrote on this day last year. It was about the Brussels terrorist attack and it felt like only a few days … Continue reading

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Plan in peacetime

I was part of a discussion about ‘fake news’ at the Chartered Institute of Public Relations (CIPR) North West event last night. One of the other speakers the esteemed Steve Kuncewicz made the point that you need to prepare for … Continue reading

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Posted in Chartered Institute of Public Relations, CIPR, communication, crisis communication, PR, social media, social networks, work | Tagged , , , , | Leave a comment