Category Archives: crisis communication

Hiding behind transparency

Being open and transparent is at the centre of ethical PR and communication work. It is talked about a lot and particularly at the moment as we have all been dealing with the Covid-19 pandemic. Effective crisis communication has to … Continue reading

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Posted in communication, Covid-19, crisis communication, Uncategorized | Tagged , , | 1 Comment

Tough at the top

One thing has become a clear factor of how effective tackling Covid-19 has been around the world – leadership. It is clear that where there is strong, considered, decisive and empathetic leadershipd the outcome has been better. For many years … Continue reading

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Posted in challenge, communication, Covid-19, Crisis book, crisis communication, learning, resilience, Uncategorized | Tagged , , | Leave a comment

100 days of learning (part 2)

It is now 100 days since lockdown happened in the UK and like many people this time has challenged my thinking, made me questioned my approach to things, and encouraged me to look differently at what I do. It is … Continue reading

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A risky business

Anyone out there like to go sky diving or bungee jumping? Neither are for me but I will try my hand at horseriding. Why do we like to do some things and not others? It has a lot to do … Continue reading

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Unacceptable

I saw Reading trending on Twitter last night and like a lot of other people wanted to check out what was going on. I had switched the TV over to Sky News but nothing was being said. Then the basic … Continue reading

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Posted in communication, crisis communication, emergency services, social media, social networks, society, twitter, Uncategorized | Tagged , , , | 4 Comments

The future is bright

It is Friday. The end of another week and a time when some things started to appear a bit more familiar. Shops are starting to open and businesses are planning for the future. Yet you may feel frustrated, overwhelmed and … Continue reading

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Posted in challenge, communication, Covid-19, Crisis book, crisis communication, PR, resilience, Uncategorized | Tagged , , , , | Leave a comment

Back to the store

Yesterday was a major step forward for many people. The opening of many stores and shopping centres signalled the arrival of familiar sights. Shopping is now a very different experience that some will grow to accept and others will try … Continue reading

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Posted in communication, Covid-19, crisis communication, PR, recovery, resilience, Uncategorized | Tagged , , , , | Leave a comment

This is no recovery

We have reached week 12 after lockdown at the end of March and some aspects of the new way of life are becoming more acceptable. I still miss being able to just get up and go wherever I want to … Continue reading

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Time for a Think Through Brew

Sometimes all you need is a moment to reflect on what you have done and to think about what might be coming next. Continue reading

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Posted in communication, Covid-19, Crisis book, crisis communication, learning, PR, recovery, resilience, Uncategorized | Tagged , , , , | Leave a comment

A Global Response

In the past few months we have seen the importance of communication to helping people at a time of crisis. It can support the immediate response and preserve and protect life. It can show people the right thing to do. … Continue reading

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Posted in challenge, Chartered Institute of Public Relations, CIPR, communication, Covid-19, crisis communication, PR, prca, Uncategorized | Tagged , , , , | Leave a comment