Category Archives: development

Change and confusion

Posted on May 14, 2017 by

There is something troubling me and it has been for a while now. It affects all the public sector and is relevant to many businesses. Are we failing our customers and service users in our change communication? All parts of … Continue reading →

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Posted in challenge, communication, development, internal communication, PR | Tagged , , | Leave a comment

Have we lost the public?

Posted on May 5, 2017 by

For many weeks I have been considering a really interesting question. It is one that has relevance to all professional communicators but will not be the subject of much debate or discussion. It is – have we lost the public … Continue reading →

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Posted in challenge, communication, development, digital, PR, public, work | Tagged , | Leave a comment

With a little help

Posted on April 19, 2017 by

I have been watching the response to Prince Harry and William discussing the need to seek help after their mother’s death. It is refreshing to see such high profile people talk about the issue of mental health and well being … Continue reading →

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Posted in challenge, development, happiness | Tagged , | Leave a comment

Five days in my shoes

Posted on April 7, 2017 by

I rarely treat myself to anything new and that is due mainly to the fact I have some very expensive animals in my life. Trust me, if your child, partner or friend asks you if they should buy a horse … Continue reading →

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Posted in challenge, communication, development, emergency services, learning, manchester, media, police, policing, PR, public, society, work | Tagged , | 1 Comment

Six reasons why communication should be part of the productivity debate

Posted on April 7, 2017 by

I have heard a lot this week about productivity and the need to improve it in the UK. But at no point in any of the interviews has anyone mentioned the role Communication can play. It is easy to focus … Continue reading →

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The end of the line for reputation

Posted on March 27, 2017 by

Reputation has long been a word that is closely linked to both PR and communication activity. Many industry definitions have been focused on protecting and enhancing reputation. But is that really where we should be and in 2017 what is … Continue reading →

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Posted in challenge, Chartered Institute of Public Relations, CIPR, communication, development, PR, work | 5 Comments

Get out of the office and listen

Posted on March 16, 2017 by

We all think that in the world today we are more connected than at ever before and to some extent that is true. It is easy now to share information and updates across the world at the touch of a … Continue reading →

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Posted in challenge, communication, development, media, PR, social media, technology | Tagged , , | 1 Comment