Category Archives: police

When disaster strikes what matters most?

I hope in the coming weeks this is something that the CIPR and PRCA take up to discuss with members. Continue reading

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Posted in Chartered Institute of Public Relations, CIPR, communication, crisis communication, emergency services, police, PR, prca | Tagged , , | Leave a comment

When time stopped

There are some events and crises that are so huge they change life forever. This was one of those moments in time. Continue reading

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Posted in communication, crisis communication, emergency services, police, PR, resilience | Tagged , , , | Leave a comment

Still remembering the faces

After 20 years in police communication I am always drawn to any relevant news stories and was drawn into the #screensaver hashtag that I noticed this morning. It relates to Derbyshire Police using images of murder victims as screensavers to … Continue reading

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Posted in communication, crime, police, policing, social media, Uncategorized | Tagged , , , | Leave a comment

Banish the talk of reputation

But PR should never be about reputation alone. Doing this will lead to bad or perverse decision making where what is right is sacrificed to what is reputationally acceptable. The role of communication should be to manage the consequences of the actions that are taken. Continue reading

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Posted in communication, crisis communication, police, policing, PR, reputation | Tagged , , , | 2 Comments

Trying to fit the mould

None of my experiences have ever stopped me from doing what I wanted to but they did mean I changed and adapted. Continue reading

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Another way: reflections on the past 24 hours

I watched the news late last night and was struck by a variety of emotions. Watching some of the footage was definitely shocking but it was clearly a really challenging situation for the police. After more than 20 years working … Continue reading

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Posted in communication, Covid-19, crime, freedom of speech, police, policing, PR, women | Tagged | Leave a comment

Managing the aftermath

When a pebble falls into a lake you can see the impact and the ripples that grow weaker the further out you look. It is this image that simply explains one of the most important elements of crisis communication. Consequence … Continue reading

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Posted in communication, Crisis book, crisis communication, police, policing, PR, Uncategorized | Tagged , , , | Leave a comment

Who really matters?

It is easy to sit in a communication ivory tower where you decide what to do and then do it. You can be creative and have ideas that will be award-winning. And you can carry on like this for years … Continue reading

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Love it or hate it?

Police communication has been my focus for 20 years and I remain as passionate about it today as I was when I eagerly arrived for my first day on the job in 1999. It is the opportunity to really help … Continue reading

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Heroes and villains

The world is constantly changing and as professional communicators it is vital that we are also observers of the world around us. If we become trapped in our environment we can start to lose our effectiveness. Over the past few … Continue reading

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