Category Archives: police

A fine line

The photographs of protesters being arrested and the stories of others who were scooped up in a bid to allow the day to pass peacefully has put the Metropolitan Police under pressure again. Continue reading

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On the eve of a reputational challenge

When I am talking about crises I always stress that perceptions are as crucial to your response and communication as that is actually happening. Don’t ignore the views that exist around you when considering what to sa Continue reading

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Leaders, responsibility and a time to act

The leadership of all organisations should consider what they would do in these difficult circumstances. If they get caught up in a crisis will they stay and sort it out or will they make way for someone else in a bid to maintain confidence? Continue reading

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The long road ahead

. The saying was always ‘the police are the public and the public are the police’, but during lockdown the distance between the two started to grow. As with many institutions the restrictions and roles that were required during the pandemic impacted on how people interact with them. Continue reading

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Culture, sexism and politics

Bad behaviour at work is something that affects every organisation and business. Workplaces are made up of people and that brings problems. Everyone is different and that is for both good and bad. The situation at Westminster is not a … Continue reading

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The book that needed to be written

Most of my working life has been in the macho world of emergency response not considering what happens next. I awaited the publication of Professor Lucy East hope’s book with huge interest and When the Dust Settles did not disappoint. … Continue reading

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Still here two years on

During the past two years there are times I doubted myself, particularly in the early days when the lockdown turned the world upside down, and I thought it was not going to find any work. Continue reading

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Posted in challenge, communication, Covid-19, happiness, police, PR, resilience, Uncategorized | Tagged , , , | Leave a comment

The moment of truth

It was only when I stepped outside of policing that I started to see what I had been missing. I had become institutionalised and that leads to feeling defensive and making poor decisions. Continue reading

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Have institutions become too far removed from real life?

The decline started before the pandemic and may be linked to the decade of cuts that shrunk public services and pushed them away from local people. In the past two years the situation has deteriorated and lockdowns made access to many things difficult and almost impossible. Continue reading

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Power, responsibility and time to listen

In the last two decades I have worked with people affected by crises and have seen the impact of the media on those affected by terrorist attacks. This report is long overdue and I sincerely hope that it starts a conversation that will lead to change. Continue reading

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