Category Archives: challenge

Speak first, speak frequently

If I was talking to my old self doing that job I would be saying it is time for a change of approach. The world moves fast. Increasingly fast. Continue reading

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On a search for happiness

If you are finding life tough don’t wait, ask for help now, talk to friends, to counsellors or others that can help Continue reading

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Where is your next crisis going to come from?

This focus on the way employers, organisations and businesses operate is what is leading to the stream of crises rooted in unearthing problem cultures. Continue reading

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A fine line

The photographs of protesters being arrested and the stories of others who were scooped up in a bid to allow the day to pass peacefully has put the Metropolitan Police under pressure again. Continue reading

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Finding the crisis leader

If you don’t step in and take the initiative to explain what has happened and the response that is underway others will. In the worst cases people will look to others, to so-called experts, to anyone who can fill in the void. Continue reading

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The long road ahead

. The saying was always ‘the police are the public and the public are the police’, but during lockdown the distance between the two started to grow. As with many institutions the restrictions and roles that were required during the pandemic impacted on how people interact with them. Continue reading

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Seeing through the claim of transparency

In crisis communication I talk a lot about the need for transparency but this has made me wonder whether as comms professionals and leaders we have lost sight of what it really means. Continue reading

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The most difficult time of the year

As 2022 draws to a close and we are starting to think about the coming year, it can be quite stressful. We want to be able to show achievements from the past 12 months and to have huge plans for … Continue reading

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Preparing for the consequences of industrial action

I have been in the odd position of being in a union when a strike was called but then needing to provide a service. It is these moments in our lives that really test our personal ethics and boundaries. Continue reading

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A click in the right direction

So much more of our lives happen online now especially after the enforced working from home during the pandemic. All this adds to the risks. Continue reading

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