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Category Archives: challenge
Hindsight or learning for the future?
It is saddening to hear the response from the Government has been to rely on talking about hindsight and how the situation of the Covid-19 pandemic was ‘unprecedented’ – a word that has been more than overused in the past 18 months. This is an opportunity to start to look at what action was taken and how we can look at improving for the inevitable future crises including pandemics. But the approach has been to try to defend the position and all the actions that were taken. No crisis response is perfect and there is always something to take, change, review and develop form every situation. Continue reading
Posted in challenge, communication, Covid-19, crisis communication, emergency services, PR
Tagged communication, crisis communication, PR
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What next for policing?
I have seen officers rush into dangerous situations to protect people. I have seen detectives deal with some of the most horrific crimes and push themselves until they saw the offender charged, in court and then in prison. I have seen family liaison officers spend hours, days and months supporting families going through the worst point in their lives. Continue reading
Posted in challenge, communication, crime, police, policing, Uncategorized
Tagged communication, policing
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Is your communication just wallpaper?
The use of well worn phrases can become as familiar as wallpaper and quickly become ignored by people. Continue reading
Posted in challenge, communication, creativity, PR, Uncategorized
Tagged communication, PR, public relations, words
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Jumping to a second chance
While the world was whizzing by this weekend was about some quality time at home. I am lucky that as well as being my office my home has always felt like a haven away from the hustle and bustle. My … Continue reading
Walk in the same footsteps
Whether it is double standards or not, the fact that it appears this way is incredibly damaging. Continue reading
Posted in challenge, communication, Covid-19, crisis communication, PR, resilience
Tagged covid19, Crisis, crisis communication, Government, public relations
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Involving the people: a Norwegian perspective on introducing healthcare IT projects
“Involvement is the most important thing that we have done,” Sigrun Berge Engen Continue reading
Posted in challenge, communication, Covid-19
Tagged healthcare, helseplattformen, IT, Norway
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What really is freedom?
Crisis messaging needs to be very carefully considered, reviewed, discussed and then revised or used. Continue reading
Posted in challenge, communication, Covid-19, crisis communication, development, PR, Uncategorized
Tagged Covid-19, freedom, freedom day
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Here we go again
There is concern or at the worst mistrust of announcements that are played out in Parliament, which for many is a world away from their daily lives. Continue reading
Posted in challenge, communication, Covid-19, crisis communication
Tagged Covid-19, Crisis, crisis communication, Government, local authorities
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The seeds of confusion
It may have been an oversight or a breakdown in communication but the confusion of the past 24 hours has the potential to damage confidence. Continue reading
Posted in challenge, communication, Covid-19, crisis communication, PR, recovery, resilience, Uncategorized
Tagged Covid-19, Crisis, crisis communication, Government
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How far will you go?
As a young reporter I remember going for an interview for a role and being asked ‘how far would to go to get a story?’ and then being given a set of scenarios. Continue reading
Posted in challenge, communication, Covid-19, PR, Uncategorized
Tagged journalism, journalist, perceptions, PR
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