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Meta
Category Archives: challenge
It’s a risky business
Everything in life has risks attached to it. Even lying in bed has risks of deep vain thrombosis or other health issues. Continue reading
Posted in challenge, communication, Covid-19, crisis communication, emergency services, PR, reputation, resilience, Uncategorized
Tagged Covid-19, risk, risk management
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One word at a time
When a crisis hits an organisation why do the words they use matter so much? Surely it is what the organisation does that matters more? It is true the actions are the heart of the response. But for most people … Continue reading
Posted in challenge, communication, crisis communication, PR, reputation
Tagged crisis communication, crisis response, words
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Perfectly imperfect
Are we really saying that everything we do when we are in the middle of a crisis is perfect? Is there no room for improvement in what we do? Continue reading
Posted in challenge, communication, Covid-19, crisis communication, PR, Uncategorized
Tagged crisis communication, debrief, learning
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Learning from half a century
At my lowest point I could see no future but I held on to a dream I had. It was a dream to write a book, to have my own business and to enjoy life again. Continue reading
Finding the spring
We are all struggling to find a way through these turbulent times. We all need to offer some help and support to each other. Continue reading
Posted in challenge, communication, Covid-19, PR
Tagged #crisischat, crisis communication, resilience
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Knowledge is not power
Often there is an overly cautious mood that overtakes when pressure appears. It feels easier to say nothing or little than to have to have a conversation. This is why too many times the crisis response never moves out of broadcasting and directive communication. Continue reading
Posted in challenge, communication, Covid-19, crisis communication, PR
Tagged confidence, Crisis, knowledge, trust
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Crisis, disaster, incident….what is it?
Some years ago if you had asked me about risk registers, business continuity plans and scenario planning I would probably have rolled my eyes. Continue reading
Posted in challenge, communication, Covid-19, crisis communication, PR, Uncategorized
Tagged Crisis, crisis communication, recovery, risk, risk management
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Compare and contrast
Nobody I have met yet has a perfect life. They are all trying to make the best of the situations that they face. Continue reading
Posted in challenge, CIPR, communication, crisis communication, PR, resilience
Tagged communication, comparison, resilience, social media
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What next for crisis communication?
We all need to continue to develop whether we are PR officers, internal communicators or crisis communicators. I will be using these sessions to challenge my thinking and consider what the future may hold for the crisis response. Continue reading
Posted in challenge, communication, Covid-19, crisis communication, PR
Tagged #crisischat, crisis communication, webinar
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Learning for the future: our communication duty
As communicators we have a frontline role in crisis response and the responsibility is a heavy weight to carry. Continue reading
Posted in challenge, communication, Covid-19, crisis communication, learning, PR
Tagged Covid-19, crisis communication, debrief, learning
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