Category Archives: policing

A fine line

The photographs of protesters being arrested and the stories of others who were scooped up in a bid to allow the day to pass peacefully has put the Metropolitan Police under pressure again. Continue reading

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The long road ahead

. The saying was always ‘the police are the public and the public are the police’, but during lockdown the distance between the two started to grow. As with many institutions the restrictions and roles that were required during the pandemic impacted on how people interact with them. Continue reading

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Culture, sexism and politics

Bad behaviour at work is something that affects every organisation and business. Workplaces are made up of people and that brings problems. Everyone is different and that is for both good and bad. The situation at Westminster is not a … Continue reading

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The book that needed to be written

Most of my working life has been in the macho world of emergency response not considering what happens next. I awaited the publication of Professor Lucy East hope’s book with huge interest and When the Dust Settles did not disappoint. … Continue reading

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The moment of truth

It was only when I stepped outside of policing that I started to see what I had been missing. I had become institutionalised and that leads to feeling defensive and making poor decisions. Continue reading

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What next for policing?

I have seen officers rush into dangerous situations to protect people. I have seen detectives deal with some of the most horrific crimes and push themselves until they saw the offender charged, in court and then in prison. I have seen family liaison officers spend hours, days and months supporting families going through the worst point in their lives. Continue reading

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Remember Sarah

Listening to the heart-breaking victim impact statements from the family of Sarah Everard I, like many people, was moved to tears. The details that were revealed in the court hearing were so horrific and will have affected many people. It … Continue reading

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Still remembering the faces

After 20 years in police communication I am always drawn to any relevant news stories and was drawn into the #screensaver hashtag that I noticed this morning. It relates to Derbyshire Police using images of murder victims as screensavers to … Continue reading

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Banish the talk of reputation

But PR should never be about reputation alone. Doing this will lead to bad or perverse decision making where what is right is sacrificed to what is reputationally acceptable. The role of communication should be to manage the consequences of the actions that are taken. Continue reading

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Posted in communication, crisis communication, police, policing, PR, reputation | Tagged , , , | 2 Comments

Think the unthinkable

Dealing with a pandemic was always going to be one of the biggest tests any organisation or any individuals will have to face. Learning from the experiences we have been through is vital to ensure that we build resilience and … Continue reading

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Posted in communication, Covid-19, crisis communication, policing, Uncategorized | Tagged , , , | Leave a comment