Category Archives: policing

Still remembering the faces

After 20 years in police communication I am always drawn to any relevant news stories and was drawn into the #screensaver hashtag that I noticed this morning. It relates to Derbyshire Police using images of murder victims as screensavers to … Continue reading

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Posted in communication, crime, police, policing, social media, Uncategorized | Tagged , , , | Leave a comment

Banish the talk of reputation

But PR should never be about reputation alone. Doing this will lead to bad or perverse decision making where what is right is sacrificed to what is reputationally acceptable. The role of communication should be to manage the consequences of the actions that are taken. Continue reading

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Posted in communication, crisis communication, police, policing, PR, reputation | Tagged , , , | 2 Comments

Think the unthinkable

Dealing with a pandemic was always going to be one of the biggest tests any organisation or any individuals will have to face. Learning from the experiences we have been through is vital to ensure that we build resilience and … Continue reading

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Posted in communication, Covid-19, crisis communication, policing, Uncategorized | Tagged , , , | Leave a comment

Trying to fit the mould

None of my experiences have ever stopped me from doing what I wanted to but they did mean I changed and adapted. Continue reading

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Another way: reflections on the past 24 hours

I watched the news late last night and was struck by a variety of emotions. Watching some of the footage was definitely shocking but it was clearly a really challenging situation for the police. After more than 20 years working … Continue reading

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Posted in communication, Covid-19, crime, freedom of speech, police, policing, PR, women | Tagged | Leave a comment

Tweeting a decade away

It had taken three days from the initial conversation to the execution of the tweetathon. Continue reading

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Posted in communication, creativity, policing, PR, social media, social networking, social networks, tweet | Tagged , , , , | Leave a comment

Managing the aftermath

When a pebble falls into a lake you can see the impact and the ripples that grow weaker the further out you look. It is this image that simply explains one of the most important elements of crisis communication. Consequence … Continue reading

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Posted in communication, Crisis book, crisis communication, police, policing, PR, Uncategorized | Tagged , , , | Leave a comment

Love it or hate it?

Police communication has been my focus for 20 years and I remain as passionate about it today as I was when I eagerly arrived for my first day on the job in 1999. It is the opportunity to really help … Continue reading

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Posted in communication, crime, emergency services, police, policing, PR, Uncategorized | Tagged , , , , , | Leave a comment

Right to the top

There is a big discussion that is often had about when and how to use the person at the top of the organisation to do media interviews. Managing the demands on the most senior person in the business is one … Continue reading

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365 days later

A year ago I wrote an article for PR Week looking at the predictions for 2018 and it is interesting to reflect now and assess what happened. When I wrote it I was still trying to come to terms with … Continue reading

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Posted in blog, communication, police, policing, PR, Uncategorized | Tagged , , , , , , | Leave a comment