Tag Archives: Crisis

A PR disaster or operational crisis?

I was listening to a news report this morning that was talking about the problems that Samsung are having with the Galaxy Note 7. Towards the end of the article the reporter uttered the immortal phrase ‘this is a PR … Continue reading

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Faster crisis, faster criticism

Crisis communication has changed. It has been evolving significantly in the past five years which seems to be linked to a few things including the developing technology. One of the key changes for me has been the speed by which … Continue reading

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Posted in #ayearinblogs, challenge, communication, crime, crisis communication, digital, social networking, technology, Uncategorized | Tagged , , , | Leave a comment

Why I love a good crisis

I came to the conclusion today that I quite like a good crisis. I suppose that doesn’t come as a surprise to anyone who knows me and knows that I have been working in police communication for around 16 years. … Continue reading

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Speaking a different language

Every day we speak to many people. It may be at work, home, picking the children up from school or at the local shop, but we will have a conversation however brief. But how much are we getting from this … Continue reading

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A trouble shared

I have been lucky enough to speak at two recent events organised by fire service colleagues. The first was organised by London Fire Brigade and was focused on social media and how different organisations were using it. The second took … Continue reading

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Bringing people together

I felt compelled to write a short blog after the terrible events in Boston on Monday night. This is not discussing what happened, which was absolutely horrific, and it isn’t going to comment about the ongoing investigation. It is a … Continue reading

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Every penny counts

In every communication department whether in-house or agency, public or private sector making every penny count has never been more critical. This is about more than just making savings or being careful with the finances. It is about showing the … Continue reading

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