Tag Archives: Crisis

Faster crisis, faster criticism

Crisis communication has changed. It has been evolving significantly in the past five years which seems to be linked to a few things including the developing technology. One of the key changes for me has been the speed by which … Continue reading

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Why I love a good crisis

I came to the conclusion today that I quite like a good crisis. I suppose that doesn’t come as a surprise to anyone who knows me and knows that I have been working in police communication for around 16 years. … Continue reading

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Speaking a different language

Every day we speak to many people. It may be at work, home, picking the children up from school or at the local shop, but we will have a conversation however brief. But how much are we getting from this … Continue reading

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A trouble shared

I have been lucky enough to speak at two recent events organised by fire service colleagues. The first was organised by London Fire Brigade and was focused on social media and how different organisations were using it. The second took … Continue reading

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Bringing people together

I felt compelled to write a short blog after the terrible events in Boston on Monday night. This is not discussing what happened, which was absolutely horrific, and it isn’t going to comment about the ongoing investigation. It is a … Continue reading

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Every penny counts

In every communication department whether in-house or agency, public or private sector making every penny count has never been more critical. This is about more than just making savings or being careful with the finances. It is about showing the … Continue reading

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2012: a year of crisis, social media and integrity

As we head into the last few days of 2012, I decided to review what the year looked like for me through my blog posts during the 12 months. There were three clear themes that have emerged for me throughout … Continue reading

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