Tag Archives: Crisis

Crisis? What crisis?

The team were lucky enough this week to pick up the Public Sector Communication Award for communicating in a crisis. I am incredibly proud of the team and the work they have done during the past four months. But the … Continue reading

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Posted in challenge, communication, crime, crisis communication, emergency services, manchester, media, police, PR, public, work | Tagged , , , , , , , , , , , , | Leave a comment

We are stronger together

I was busy sat at my desk concentrating on clearing a few tasks before I left the office for the day. The rolling news is always on in the office but the breaking news banner caught my eye. Another potential … Continue reading

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Posted in crime, emergency services, manchester, police, policing | Tagged , , , , | Leave a comment

In the spotlight 

There is no doubt that for PR and communication professionals the United Airlines incident will become a much discussed case study. It has cost the company a substantial amount financially and also damaged their reputation. The incident has exposed the … Continue reading

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Plan in peacetime

I was part of a discussion about ‘fake news’ at the Chartered Institute of Public Relations (CIPR) North West event last night. One of the other speakers the esteemed Steve Kuncewicz made the point that you need to prepare for … Continue reading

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Posted in Chartered Institute of Public Relations, CIPR, communication, crisis communication, PR, social media, social networks, work | Tagged , , , , | Leave a comment

A PR disaster or operational crisis?

I was listening to a news report this morning that was talking about the problems that Samsung are having with the Galaxy Note 7. Towards the end of the article the reporter uttered the immortal phrase ‘this is a PR … Continue reading

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Posted in #ayearinblogs, crisis communication, PR | Tagged , , , , | Leave a comment

Faster crisis, faster criticism

Crisis communication has changed. It has been evolving significantly in the past five years which seems to be linked to a few things including the developing technology. One of the key changes for me has been the speed by which … Continue reading

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Posted in #ayearinblogs, challenge, communication, crime, crisis communication, digital, social networking, technology, Uncategorized | Tagged , , , | Leave a comment

Why I love a good crisis

I came to the conclusion today that I quite like a good crisis. I suppose that doesn’t come as a surprise to anyone who knows me and knows that I have been working in police communication for around 16 years. … Continue reading

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