Tag Archives: Crisis

Six of the best

A world away from Manchester, England I found myself sat listening to the head of communications for NATO talking about dealing with a crisis this week. It was one of those pinch me moments to make sure I was really … Continue reading

Rate this:

Posted in blogs, communication, crime, crisis communication, development, emergency services, PR, Uncategorized | Tagged , , , , | Leave a comment

Right to the top

There is a big discussion that is often had about when and how to use the person at the top of the organisation to do media interviews. Managing the demands on the most senior person in the business is one … Continue reading

Rate this:

Posted in communication, crisis communication, media, policing, PR, work | Tagged , , , , | Leave a comment

Showing your metal: Platinum launches

When the opportunity arose to be part of the Chartered Institute of Public Relations (CIPR) crowdsourced book I jumped at the chance to get involved. The end result of months of work coordinated expertly by Stephen Waddington is launched today. … Continue reading

Rate this:

Posted in #blogtober, Chartered Institute of Public Relations, CIPR, communication, crisis communication, Uncategorized | Tagged , , , , , , , | Leave a comment

Bee strong

I can remember receiving the call from duty press officer around 10.45pm on 22 May. The words he spoke will never leave me. I remember the drive to work planning what we needed to do in my head. I remember … Continue reading

Rate this:

Posted in communication, crisis communication, emergency services, manchester | Tagged , , , , | 1 Comment

When incidents happen

I have been talking a lot about crisis communication and the key principles. For me it doesn’t matter whether it is an operational or reputational crisis the approach should be the same. This week I was delighted to be part … Continue reading

Rate this:

Posted in challenge, communication, conferences, crisis communication, emergency services, PR | Tagged , , , , | Leave a comment

Tears, trauma and support – what 2017 brought

It feels like the time is right for me to review what 2017 has brought me and how it leaves me for the coming year. This has been a rollercoaster year and is split in two halves. My year started … Continue reading

Rate this:

Posted in challenge, Chartered Institute of Public Relations, CIPR, communication, crisis communication, manchester, PR, prca, work | Tagged , , , , , , , | Leave a comment

It’s all about the people

I was interested to read the crisis communication predictions for 2018 in a blog by Jonathan Hemus. (https://insigniacomms.com/2017-crisis-management-predictions-for-2018) He made some interesting points including the issue of readiness for a crisis, the questions about integrity and the future challenges of … Continue reading

Rate this:

Posted in challenge, communication, crisis communication, emergency services, PR, public | Tagged , , , , , | Leave a comment