Category Archives: blog

It was nine years ago today

Nine years ago on this day I was taking my first tentative steps into social media. I established my Twitter account @amandacomms and wondered what lay ahead. It was a very different time in 2009. I had been a head … Continue reading

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The last door

As you are preparing the Christmas festivities and opening the last door of the advent calendar I thought it was time to reflect on what I have learnt during Advent. Firstly, I believe I know what the true spirit of … Continue reading

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Tales of the unexpected

I set off to work for the usual Monday at work thinking I knew exactly what was going to happen. We all benefit from some stability in our lives and more so now in such turbulent times. Of course the … Continue reading

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Word of the day 

Words are very powerful things. You may expect me to say that given that I work with words every day of the week. We rarely take the time to stop and think about it but as well as telling us … Continue reading

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Is this the right time?

I should have posted this yesterday. The time got away from me and I wasn’t able to post it. Does it matter? I will leave you to decide. But one of the key elements of communication is that it is … Continue reading

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The hardest words

This is the hardest blog I have ever tried to sit and write. I haven’t felt able to write anything for almost two weeks. Firstly, I want to remember all those people who have been affected by the events in … Continue reading

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Understanding, knowledge and problem solving 

Earlier this month I blogged about the importance of speaking to customers and service users (Get out and listen). I am still doing that and finding it one of the most useful things I have done. But there has been … Continue reading

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