Category Archives: blog

Tales of the unexpected

I set off to work for the usual Monday at work thinking I knew exactly what was going to happen. We all benefit from some stability in our lives and more so now in such turbulent times. Of course the … Continue reading

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Posted in #blogtober, blog, challenge, communication | Tagged , , | Leave a comment

Word of the day 

Words are very powerful things. You may expect me to say that given that I work with words every day of the week. We rarely take the time to stop and think about it but as well as telling us … Continue reading

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Is this the right time?

I should have posted this yesterday. The time got away from me and I wasn’t able to post it. Does it matter? I will leave you to decide. But one of the key elements of communication is that it is … Continue reading

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Posted in blog, challenge, communication, crisis communication, emergency services, PR, social media | Tagged , , , , , | Leave a comment

The hardest words

This is the hardest blog I have ever tried to sit and write. I haven’t felt able to write anything for almost two weeks. Firstly, I want to remember all those people who have been affected by the events in … Continue reading

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Posted in blog, communication, crisis communication, emergency services, police, Uncategorized | Tagged , | 2 Comments

Understanding, knowledge and problem solving 

Earlier this month I blogged about the importance of speaking to customers and service users (Get out and listen). I am still doing that and finding it one of the most useful things I have done. But there has been … Continue reading

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What makes me happy

Tomorrow is International Day of Happiness. You may want to dismiss it as just another gimmicky celebration day following from the recent Pie Week and Toast Day. I see it slightly differently. At a time when we are all under … Continue reading

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Posted in blog, challenge, communication, creativity, happiness, ideas, kindness, PR, work | Tagged , , | 2 Comments

The end of the road 

Today is not just the end of 2016 it is also the end of my ‘a year in blogs’ challenge. There have been times when I didn’t think I would make it and in the past two weeks when I … Continue reading

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Posted in #ayearinblogs, blog, blogging, challenge, Christmas, ideas | 4 Comments