Category Archives: PR

Valuing trust in a world of fakes

Posted on March 21, 2024 by amandacomms1

There is a huge challenge for governments, organisations and businesses evident every day and that is the lack of trust that exists in society. It can often be overlooked as the damage to trust is not as tangible as the … Continue reading →

Rate this:

Posted in communication, crisis communication, PR, Uncategorized | Tagged , , , , , | Leave a comment

Crises, risk aversion and ‘cover up’

Posted on February 6, 2024 by amandacomms1

Something worrying is occurring in modern life. The Post Office Horizon IT scandal, now concerns about how Ofsted operate, and many other situations show attempts to hide problems and at the worst to cover them up. It started me thinking … Continue reading →

Rate this:

Posted in communication, crisis communication, PR, Uncategorized | Tagged , , , | Leave a comment

Crisis communication now rather than then

Posted on January 30, 2024 by amandacomms1

In the past five years the world has changed dramatically. Things that were acceptable in 2019 are now seen to be massively out of touch. The world post-Covid is now very different for us all, and so it should be … Continue reading →

Rate this:

Posted in communication, crisis communication, PR, reputation, training, Uncategorized | Tagged , , | Leave a comment

The power of the docu-drama

Posted on January 8, 2024 by amandacomms1

The Post Office scandal has become one of the top stories over the past week. It is understandable why this has happened because it is such a shocking situation. People being falsely convicted of offences, having their lives and livelihoods … Continue reading →

Rate this:

Posted in communication, crisis communication, police, PR, reputation | Tagged , , , | Leave a comment

Being ready for that moment

Posted on January 3, 2024 by amandacomms1

As someone who works in crisis preparedness and response you can imagine that I spend a lot of time extoling the virtues of testing and being ready for the moment something happens. If you needed convincing look at the fire … Continue reading →

Rate this:

Posted in communication, crisis communication, PR, Uncategorized | Tagged , , | Leave a comment

Five thoughts for 2024

Posted on December 28, 2023 by amandacomms1

It is the time of year when there are lots of predictions and resolutions being discussed. I have a dislike of the whole New Year resolutions approach as they feel like we are setting ourselves up to fail. Filled with … Continue reading →

Rate this:

Posted in communication, crisis communication, PR | Tagged , , , | Leave a comment

Who do we remember?

Posted on December 18, 2023 by amandacomms1

Some stories are followed at length by the media and in other situations they leave quite quickly to go to the next things. The juxtaposition of this was brought home to me at the weekend with the coverage around the … Continue reading →

Rate this:

Posted in communication, crisis communication, emergency services, media, PR | Tagged , , , | Leave a comment

Understand the impact of trust deficit

Posted on December 14, 2023 by amandacomms1

Trust and confidence are important for all businesses and organisations. They are a key component in a strong and positive reputation. In the post-Covid era there has been a lot of discussion about there being a trust deficit among people … Continue reading →

Rate this:

Posted in communication, crisis communication, emergency services, media, police, PR, reputation | Tagged , , , | 1 Comment

Improving communication when significant situations occur

Posted on November 22, 2023 by amandacomms1

The publication of the report into the handling particularly the communication by Lancashire Police in relation to Nicola Bulley provides important reminders for all communication and PR teams. It is important to remember that while the report considers the communication … Continue reading →

Rate this:

Posted in communication, crisis communication, police, PR | Tagged , , , , | Leave a comment

Is crisis comms becoming risk averse?

Posted on November 14, 2023 by amandacomms1

I have been watching recent emergencies and critical incidents as you would expect given the work I do. But it is starting to feel as though the words and messages used in the aftermath of an incident are being driven … Continue reading →

Rate this:

Posted in communication, crisis communication, PR, reputation | Tagged , , | Leave a comment