Category Archives: PR

Speak first, speak frequently

Posted on May 24, 2023 by amandacomms1

If I was talking to my old self doing that job I would be saying it is time for a change of approach. The world moves fast. Increasingly fast. Continue reading →

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Where is your next crisis going to come from?

Posted on May 14, 2023 by amandacomms1

This focus on the way employers, organisations and businesses operate is what is leading to the stream of crises rooted in unearthing problem cultures. Continue reading →

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Are you ready and alert?

Posted on April 13, 2023 by amandacomms1

People need to have more understanding of resilience and how they can protect themselves, their families and their property. Unless they have been confronted by a disaster it is not something that is at the forefront of their minds. Continue reading →

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Finding the crisis leader

Posted on March 28, 2023 by amandacomms1

If you don’t step in and take the initiative to explain what has happened and the response that is underway others will. In the worst cases people will look to others, to so-called experts, to anyone who can fill in the void. Continue reading →

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On the eve of a reputational challenge

Posted on March 18, 2023 by amandacomms1

When I am talking about crises I always stress that perceptions are as crucial to your response and communication as that is actually happening. Don’t ignore the views that exist around you when considering what to sa Continue reading →

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It started with a tweet

Posted on March 13, 2023 by amandacomms1

Social media policies are complex things and need very careful thought. Gone are the days of saying no employee is allowed to post about personal views or work. Continue reading →

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Posted in BBC, communication, crisis communication, freedom of speech, learning, PR, social media, tweet, twitter, Uncategorized | Tagged , , , , , | Leave a comment

Three years later…

Posted on March 1, 2023 by amandacomms1

There have been many extreme weather situations, the terrible earthquake in Turkey and Syria, war in Europe, as well as a cost of living squeeze in many countries. All this has put how we communicate and respond in a crisis under the spotlight. Continue reading →

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Seeing through the claim of transparency

Posted on January 11, 2023 by amandacomms1

In crisis communication I talk a lot about the need for transparency but this has made me wonder whether as comms professionals and leaders we have lost sight of what it really means. Continue reading →

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Crisis communication without the communicator

Posted on January 4, 2023 by amandacomms1

I have often said that artificial intelligence can’t yet get the emotional detail that is needed from developing crisis communication. Continue reading →

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Preparing for the consequences of industrial action

Posted on December 12, 2022 by amandacomms1

I have been in the odd position of being in a union when a strike was called but then needing to provide a service. It is these moments in our lives that really test our personal ethics and boundaries. Continue reading →

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