Category Archives: PR

Crisis, communication and Covid-19

But it does surprise me that when asked about what they expect to be focused on in the times ahead we resort back to PR campaigns. Continue reading

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Posted in Chartered Institute of Public Relations, CIPR, communication, Covid-19, crisis communication, PR | Tagged , , | Leave a comment

Humanity in disaster response: book review and interview with author

“Writing this book has been a learning experience combined with an emotional toll as I have dived into a large number of disasters and scrutinized their aftermath.”
Kjell Brataas Continue reading

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Posted in communication, Covid-19, Crisis book, crisis communication, emergency services, PR, Uncategorized | Tagged , , , | Leave a comment

Walk in the same footsteps

Whether it is double standards or not, the fact that it appears this way is incredibly damaging. Continue reading

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Posted in challenge, communication, Covid-19, crisis communication, PR, resilience | Tagged , , , , | Leave a comment

Releasing control: what can we learn from the Netherlands

“Here people’s responses have ranged from those who have been too afraid to go out and have really locked down, to those who have almost refused to wear masks.” Suzy Giles Continue reading

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Posted in Chartered Institute of Public Relations, CIPR, communication, Covid-19, crisis communication, Europe, PR | Tagged , , , | Leave a comment

What is it that you do?

Another programme and another vague and dismissive definition of PR. I was channel hopping the other day when Come Dine with Me caught my eye. (Don’t judge me for that!) On it was a woman who was said to work … Continue reading

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Posted in communication, PR, reputation, Uncategorized | Tagged , , | Leave a comment

Uncovering the covered

Moving forward and into a possible recovery from Covid-19 should not be about a ‘return to normal’ or going backwards. Continue reading

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Posted in communication, Covid-19, crisis communication, PR, recovery, resilience | Tagged , , , , | Leave a comment

When the matter is not closed

It has been an interesting couple of days. After photographs of Matt Hancock kissing an aide surfaced shortly followed by video of the same you can see the reputations crisis developing. The fury from the public was focused not on … Continue reading

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Banish the talk of reputation

But PR should never be about reputation alone. Doing this will lead to bad or perverse decision making where what is right is sacrificed to what is reputationally acceptable. The role of communication should be to manage the consequences of the actions that are taken. Continue reading

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Posted in communication, crisis communication, police, policing, PR, reputation | Tagged , , , | 2 Comments

What really is freedom?

Crisis messaging needs to be very carefully considered, reviewed, discussed and then revised or used. Continue reading

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Posted in challenge, communication, Covid-19, crisis communication, development, PR, Uncategorized | Tagged , , | Leave a comment

Game, set and match

There is no doubt that facing the media when you are stressed, anxious or depressed is a daunting thing. Even when you are feeling on top of things doing media interviews is pressured. Continue reading

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Posted in communication, crisis communication, media, PR, resilience | Tagged , , , | Leave a comment