Category Archives: PR

A thorny issue

There is one subject that has been a thorn in the side of communication and PR professionals and that is evaluation. It is something we don’t talk about as much as we should and for many it is like learning … Continue reading

Rate this:

Posted in challenge, communication, evaluation, PR | Tagged , | Leave a comment

In the spotlight 

There is no doubt that for PR and communication professionals the United Airlines incident will become a much discussed case study. It has cost the company a substantial amount financially and also damaged their reputation. The incident has exposed the … Continue reading

Rate this:

Posted in challenge, communication, crisis communication, digital, PR, public | Tagged , , | Leave a comment

Five days in my shoes

I rarely treat myself to anything new and that is due mainly to the fact I have some very expensive animals in my life. Trust me, if your child, partner or friend asks you if they should buy a horse … Continue reading

Rate this:

Posted in challenge, communication, development, emergency services, learning, manchester, media, police, policing, PR, public, society, work | Tagged , | 1 Comment

Six reasons why communication should be part of the productivity debate

I have heard a lot this week about productivity and the need to improve it in the UK. But at no point in any of the interviews has anyone mentioned the role Communication can play. It is easy to focus … Continue reading

Rate this:

Posted in challenge, communication, development, digital, internal communication, PR | Leave a comment

Understanding, knowledge and problem solving 

Earlier this month I blogged about the importance of speaking to customers and service users (Get out and listen). I am still doing that and finding it one of the most useful things I have done. But there has been … Continue reading

Rate this:

Posted in blog, blogging, communication, policing, PR, public, work | Leave a comment

The end of the line for reputation

Reputation has long been a word that is closely linked to both PR and communication activity. Many industry definitions have been focused on protecting and enhancing reputation. But is that really where we should be and in 2017 what is … Continue reading

Rate this:

Posted in challenge, Chartered Institute of Public Relations, CIPR, communication, development, PR, work | 5 Comments

What makes me happy

Tomorrow is International Day of Happiness. You may want to dismiss it as just another gimmicky celebration day following from the recent Pie Week and Toast Day. I see it slightly differently. At a time when we are all under … Continue reading

Rate this:

Posted in blog, challenge, communication, creativity, happiness, ideas, kindness, PR, work | Tagged , , | 2 Comments