Author Archives: amandacomms1

Singing off key: what Eurovision tells us about events and risks

Posted on May 13, 2024 by amandacomms1

Eurovision usually passes me by with little interest beyond waiting to see if the UK entry gets null points. But this weekend the 2024 competition has been an example of how issues and incidents can threaten to derail an event. … Continue reading →

Rate this:

Posted in crisis communication | Tagged , , , | Leave a comment

‘Show me the bodies’ – a review

Posted on April 20, 2024 by amandacomms1

There are only a handful of books that have gripped me so much that I read them within a couple of days. Few of those I have read so far made me so determined to continue to share my approach … Continue reading →

Rate this:

Posted in crisis communication | Tagged , , | 1 Comment

Valuing trust in a world of fakes

Posted on March 21, 2024 by amandacomms1

There is a huge challenge for governments, organisations and businesses evident every day and that is the lack of trust that exists in society. It can often be overlooked as the damage to trust is not as tangible as the … Continue reading →

Rate this:

Posted in communication, crisis communication, PR, Uncategorized | Tagged , , , , , | Leave a comment

That photo and tackling disinformation

Posted on March 11, 2024 by amandacomms1

It was the photograph that was supposed to stop the conspiracy theories and provide reassurance about the health of the Princess of Wales. But it quickly became a lesson in how ‘warts and all’ is the best approach. If you … Continue reading →

Rate this:

Posted in communication | Tagged , , | Leave a comment

Is crisis communication important?

Posted on March 7, 2024 by amandacomms1

We are living in a world of chaos and challenge. People have less trust in those in positions of power and authority. There are echo chambers on social media which is also helping to share fake news and allows people … Continue reading →

Rate this:

Posted in communication, crisis communication | Tagged , , , | Leave a comment

Tough times, resilience and taking care of yourself

Posted on February 24, 2024 by amandacomms1

With every training session I do about crisis communication and crisis management there is one thing I always include – wellbeing and resilience. If we aren’t looking after ourselves how can we ever think we can care for others? In … Continue reading →

Rate this:

Posted in communication, crisis communication | Tagged , | Leave a comment

Crises, risk aversion and ‘cover up’

Posted on February 6, 2024 by amandacomms1

Something worrying is occurring in modern life. The Post Office Horizon IT scandal, now concerns about how Ofsted operate, and many other situations show attempts to hide problems and at the worst to cover them up. It started me thinking … Continue reading →

Rate this:

Posted in communication, crisis communication, PR, Uncategorized | Tagged , , , | Leave a comment

Crisis communication now rather than then

Posted on January 30, 2024 by amandacomms1

In the past five years the world has changed dramatically. Things that were acceptable in 2019 are now seen to be massively out of touch. The world post-Covid is now very different for us all, and so it should be … Continue reading →

Rate this:

Posted in communication, crisis communication, PR, reputation, training, Uncategorized | Tagged , , | Leave a comment

The power of the docu-drama

Posted on January 8, 2024 by amandacomms1

The Post Office scandal has become one of the top stories over the past week. It is understandable why this has happened because it is such a shocking situation. People being falsely convicted of offences, having their lives and livelihoods … Continue reading →

Rate this:

Posted in communication, crisis communication, police, PR, reputation | Tagged , , , | Leave a comment

Being ready for that moment

Posted on January 3, 2024 by amandacomms1

As someone who works in crisis preparedness and response you can imagine that I spend a lot of time extoling the virtues of testing and being ready for the moment something happens. If you needed convincing look at the fire … Continue reading →

Rate this:

Posted in communication, crisis communication, PR, Uncategorized | Tagged , , | Leave a comment