Category Archives: learning

It started with a tweet

Social media policies are complex things and need very careful thought. Gone are the days of saying no employee is allowed to post about personal views or work. Continue reading

Rate this:

Posted in BBC, communication, crisis communication, freedom of speech, learning, PR, social media, tweet, twitter, Uncategorized | Tagged , , , , , | Leave a comment

Farewell to 2022

This past 12 months has become a marking point what was before and what comes after. Continue reading

Rate this:

Posted in communication, kindness, learning, resilience | Tagged , , | Leave a comment

What do you really mean?

Ensuring that there is a level of consensus about the situation that has occurred is a foundation for communication. Continue reading

Rate this:

Posted in challenge, communication, crisis communication, learning, media, PR, resilience | Tagged , , , | Leave a comment

Three little words

Throughout the past 12 months there have been so many people that have helped me along the way. A huge amount of support to lift me in the difficult moments and to celebrate successes. It is easy to fail to see this in a busy, fast moving life. Continue reading

Rate this:

Posted in challenge, development, happiness, kindness, learning, Uncategorized | Tagged , , | Leave a comment

Remember the lessons

For communicators the message is simple – remember all the things you have learnt during the pandemic and look to the to help you through. Continue reading

Rate this:

Posted in communication, Covid-19, crisis communication, learning, PR, resilience | Tagged , , , | Leave a comment

What me?

Despite being busy, having some amazing clients, receiving great feedback from training and presentations that I do, I still regularly question my ability to be doing what I do. Continue reading

Rate this:

Posted in development, learning, resilience | Tagged , , | Leave a comment

Learning for the future: our communication duty

As communicators we have a frontline role in crisis response and the responsibility is a heavy weight to carry. Continue reading

Rate this:

Posted in challenge, communication, Covid-19, crisis communication, learning, PR | Tagged , , , | Leave a comment

More than one problem

What matters now is that we debrief, understand what has worked or not so far, and develop plans accordingly. Continue reading

Rate this:

Posted in communication, Covid-19, crisis communication, learning, PR, resilience, Uncategorized | Tagged , , , , , | Leave a comment

Red is a warning

After months of living with Covid-19, the lockdown and now the impending economic slump our attention has been very much focused at home. It is totally understandable given the scale of what we have, and are, facing. My attention in … Continue reading

Rate this:

Posted in communication, Covid-19, learning, PR, recovery, resilience | Tagged , , , , | Leave a comment

Tough at the top

One thing has become a clear factor of how effective tackling Covid-19 has been around the world – leadership. It is clear that where there is strong, considered, decisive and empathetic leadershipd the outcome has been better. For many years … Continue reading

Rate this:

Posted in challenge, communication, Covid-19, Crisis book, crisis communication, learning, resilience, Uncategorized | Tagged , , | Leave a comment