Tag Archives: communication

Releasing control: what can we learn from the Netherlands

“Here people’s responses have ranged from those who have been too afraid to go out and have really locked down, to those who have almost refused to wear masks.” Suzy Giles Continue reading

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Posted in Chartered Institute of Public Relations, CIPR, communication, Covid-19, crisis communication, Europe, PR | Tagged , , , | Leave a comment

What is it that you do?

Another programme and another vague and dismissive definition of PR. I was channel hopping the other day when Come Dine with Me caught my eye. (Don’t judge me for that!) On it was a woman who was said to work … Continue reading

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Posted in communication, PR, reputation, Uncategorized | Tagged , , | Leave a comment

When the matter is not closed

It has been an interesting couple of days. After photographs of Matt Hancock kissing an aide surfaced shortly followed by video of the same you can see the reputations crisis developing. The fury from the public was focused not on … Continue reading

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Posted in communication, Covid-19, crisis communication, PR | Tagged , , , | Leave a comment

Think the unthinkable

Dealing with a pandemic was always going to be one of the biggest tests any organisation or any individuals will have to face. Learning from the experiences we have been through is vital to ensure that we build resilience and … Continue reading

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Posted in communication, Covid-19, crisis communication, policing, Uncategorized | Tagged , , , | Leave a comment

Could or will?

People hate uncertainty. Business markets hate uncertainty. But the one thing we have had a lot of in recent months is uncertainty. This is a big issue for communicators who face having to make difficult decisions about what to say. … Continue reading

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Posted in Covid-19, crisis communication, PR, reputation | Tagged , , , | Leave a comment

Trying to fit the mould

None of my experiences have ever stopped me from doing what I wanted to but they did mean I changed and adapted. Continue reading

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Posted in communication, media, police, policing, PR, women, work | Tagged , , , | Leave a comment

What is the future for horse racing?

Sadly the photograph of racehorse trainer Gordon Elliot appeared on my social media timelines and it is an image that stuck in my head. As a long time horse owner this was a reputational crisis that made me really think. … Continue reading

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Posted in Uncategorized | Tagged , , , , | 1 Comment

Compare and contrast

Nobody I have met yet has a perfect life. They are all trying to make the best of the situations that they face. Continue reading

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Posted in challenge, CIPR, communication, crisis communication, PR, resilience | Tagged , , , | 1 Comment

A longing for a messaging rethink

Saturday night in January 2021. Not at all like many Saturday nights I have had in my life. No going to the pub, no meal at a nice restaurant, and no getting dressed up. This is becoming the normal way … Continue reading

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Posted in communication, Covid-19, kindness, PR | Tagged , , , , , , , | 2 Comments

Resolutions, predictions and a New Year

In this post Christmas and pre New Year time people often start thinking about resolutions. They look at what they want to change in their lives and use the opportunity of a new calendar year to implement the move. I … Continue reading

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Posted in Christmas, communication, PR | Tagged , , , | Leave a comment