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Category Archives: Crisis book
Three years later…
There have been many extreme weather situations, the terrible earthquake in Turkey and Syria, war in Europe, as well as a cost of living squeeze in many countries. All this has put how we communicate and respond in a crisis under the spotlight. Continue reading
Posted in communication, Crisis book, crisis communication, PR, Uncategorized
Tagged book, communication, crisis communication, PR
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Crisis communication under review
The world has changed substantially since I was writing the original book in 2019. We have seen a pandemic, war in Europe and a cost of living crisis. Continue reading
Posted in challenge, communication, Covid-19, Crisis book, crisis communication, PR, resilience, Uncategorized
Tagged book, communication, crisis communication, PR
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The book that needed to be written
Most of my working life has been in the macho world of emergency response not considering what happens next. I awaited the publication of Professor Lucy East hope’s book with huge interest and When the Dust Settles did not disappoint. … Continue reading
Posted in Crisis book, crisis communication, police, policing, recovery, Uncategorized
Tagged communication, crisis communication, Disaster, emergency, policing, recovery
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Capturing the learning
We cannot always just pick up from where things were before the crisis hit, and this is a difficult message to try and explain to people. It is even more difficult when there has been so much focus on the pandemic being ‘over by Easter’ or ‘over by Christmas’. Continue reading
Posted in Christmas, communication, Crisis book, crisis communication, PR
Tagged communication, crisis communication, PR
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Humanity in disaster response: book review and interview with author
“Writing this book has been a learning experience combined with an emotional toll as I have dived into a large number of disasters and scrutinized their aftermath.”
Kjell Brataas Continue reading
Posted in communication, Covid-19, Crisis book, crisis communication, emergency services, PR, Uncategorized
Tagged Crisis, Disaster, humanitarian, Norway
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Are all things really equal?
In the rush to take action and to show things are being done considering the consequences of the response can be forgotten. Continue reading
Posted in communication, Covid-19, Crisis book, crisis communication, media, PR
Tagged crisis communication, crisis response, equality, inequality
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Tough at the top
One thing has become a clear factor of how effective tackling Covid-19 has been around the world – leadership. It is clear that where there is strong, considered, decisive and empathetic leadershipd the outcome has been better. For many years … Continue reading
Posted in challenge, communication, Covid-19, Crisis book, crisis communication, learning, resilience, Uncategorized
Tagged crisis communication, leadership, resilience
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The future is bright
It is Friday. The end of another week and a time when some things started to appear a bit more familiar. Shops are starting to open and businesses are planning for the future. Yet you may feel frustrated, overwhelmed and … Continue reading
Posted in challenge, communication, Covid-19, Crisis book, crisis communication, PR, resilience, Uncategorized
Tagged communicators, Covid-19, Crisis, crisis communication, resilience
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Time for a Think Through Brew
Sometimes all you need is a moment to reflect on what you have done and to think about what might be coming next. Continue reading
Posted in communication, Covid-19, Crisis book, crisis communication, learning, PR, recovery, resilience, Uncategorized
Tagged #thinkthroughbrew, Covid-19, Crisis, crisis communication, recovery
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Managing the aftermath
When a pebble falls into a lake you can see the impact and the ripples that grow weaker the further out you look. It is this image that simply explains one of the most important elements of crisis communication. Consequence … Continue reading
Posted in communication, Crisis book, crisis communication, police, policing, PR, Uncategorized
Tagged #crisiscomms, consequence management, Crisis, crisis communication
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