Category Archives: Crisis book

Managing the aftermath

When a pebble falls into a lake you can see the impact and the ripples that grow weaker the further out you look. It is this image that simply explains one of the most important elements of crisis communication. Consequence … Continue reading

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Living with a crisis

For many people today marks a change in the crisis that we have all being living through. Some are able to return to work for the first time, some are making the most of the outdoor activities that they can … Continue reading

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Mixed messages

After almost eight weeks of the ‘stay home, protect the NHS, save lives’ it appears we now know what the latest slogan is going to be. ‘Stay alert, control the virus, save lives’ is widely being reported as the next … Continue reading

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Dare to dream

There are some weeks that will remain with you for a long, long time. In the lockdown world that we currently inhabit small things and small moments of joy make a big difference. Sitting out in the sun yesterday to … Continue reading

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The road through May

I am not quite sure how it suddenly became May. April all but disappeared in the lockdown and some sunny weather. This is the end of week six for me and my new business venture. There have been some ups … Continue reading

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Certainly uncertain

We all like to have some certainty in our lives. It is why there is so much written about the challenge of change and the importance of change communication. These days there is so much uncertainty it is difficult to … Continue reading

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A little big thing

We use hundreds and thousands of them every day and yet we barely think about them. It is our words. From the moment we get up and say good morning to the world, the dog or the first person we … Continue reading

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