Category Archives: emergency services

Unacceptable

Posted on June 21, 2020 by

I saw Reading trending on Twitter last night and like a lot of other people wanted to check out what was going on. I had switched the TV over to Sky News but nothing was being said. Then the basic … Continue reading →

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Posted in communication, crisis communication, emergency services, social media, social networks, society, twitter, Uncategorized | Tagged , , , | 4 Comments

Crisis after crisis

Posted on May 19, 2020 by

You might think that having one crisis to deal with is enough, but life doesn’t always work that way. As everyone is struggling to deal with the Covid-19 crisis and all the turmoil it has created life is still going … Continue reading →

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Posted in communication, Covid-19, crisis communication, emergency services, PR, recovery, reputation, resilience, Uncategorized | Tagged , , , , | Leave a comment

Who really matters?

Posted on March 17, 2019 by

It is easy to sit in a communication ivory tower where you decide what to do and then do it. You can be creative and have ideas that will be award-winning. And you can carry on like this for years … Continue reading →

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Posted in communication, crime, emergency services, police, PR, Uncategorized | Tagged , , , | Leave a comment

With gratitude

Posted on March 5, 2019 by

There was a sign on the wall of Accident and Emergency as I waited with my mum for her to see the doctor. It read ‘be the reason someone smiles today’. After 48 hours dealing with a whole range of … Continue reading →

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Six of the best

Posted on February 23, 2019 by

A world away from Manchester, England I found myself sat listening to the head of communications for NATO talking about dealing with a crisis this week. It was one of those pinch me moments to make sure I was really … Continue reading →

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Posted in blogs, communication, crime, crisis communication, development, emergency services, PR, Uncategorized | Tagged , , , , | Leave a comment

Love it or hate it?

Posted on February 14, 2019 by

Police communication has been my focus for 20 years and I remain as passionate about it today as I was when I eagerly arrived for my first day on the job in 1999. It is the opportunity to really help … Continue reading →

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‘No fluff’ revisited

Posted on January 2, 2019 by

Twelve months ago, I was compelled to write a blog to try and explain the important role that public sector communicators had following a critical article in a national newspaper. (You can read it through this link https://amandacomms1.wordpress.com/2018/01/07/no-fluff-here/) It is … Continue reading →

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Through the seasons

Posted on December 27, 2018 by

We are always saying that communication is a 24/7 business with social media round-the-clock and rolling news channels. There is lots of discussion about how we can manage this demand with the resources we have and it is no easy … Continue reading →

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‘‘Tis the season…

Posted on December 19, 2018 by

I admit I am currently not feeling very festive and am struggling to find the Christmas spirit. That doesn’t make me the Grinch just I have a lot of other stuff going on and occupying my thoughts. This is often … Continue reading →

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Widen your horizons

Posted on September 8, 2018 by

It has been an interesting year with highs and lows. One thing I didn’t expect from 2018 was to make two trips to Norway which is definitely one of the high points. I have to admit to knowing very little … Continue reading →

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Posted in communication, crisis communication, emergency services, Europe, PR, reputation, resilience | Tagged , , , , , | Leave a comment