Category Archives: Uncategorized

What really is freedom?

Crisis messaging needs to be very carefully considered, reviewed, discussed and then revised or used. Continue reading

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The seeds of confusion

It may have been an oversight or a breakdown in communication but the confusion of the past 24 hours has the potential to damage confidence. Continue reading

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How far will you go?

As a young reporter I remember going for an interview for a role and being asked ‘how far would to go to get a story?’ and then being given a set of scenarios. Continue reading

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Think the unthinkable

Dealing with a pandemic was always going to be one of the biggest tests any organisation or any individuals will have to face. Learning from the experiences we have been through is vital to ensure that we build resilience and … Continue reading

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In, out or stay at home?

Today is not a day to throw caution to the wind, hug relatives, dash for a pint at the bar, or rush back to the cinema. Continue reading

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Look beyond the surface

We only see the good things that people have in their lives when we are viewing social media, and now the same is happening with our work lives. Everyone else is coping. Everyone else is competent. Everyone else is managing their workload. Everyone else is having a work/life balance and managing things. In reality, we all have our struggles. Continue reading

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Is artificial intelligence able to deliver effective crisis communication?

One of the key aspects, for me, in an effective crisis communication response is the ability to view and assess the mood and tone. Continue reading

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It’s a risky business

Everything in life has risks attached to it. Even lying in bed has risks of deep vain thrombosis or other health issues. Continue reading

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Posted in challenge, communication, Covid-19, crisis communication, emergency services, PR, reputation, resilience, Uncategorized | Tagged , , | Leave a comment

Reflections on 12 months going it alone

I have been surprised and overwhelmed by the amount of support that I have been given during the past year. Continue reading

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Perfectly imperfect

Are we really saying that everything we do when we are in the middle of a crisis is perfect? Is there no room for improvement in what we do? Continue reading

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