Monthly Archives: January 2021

Learning for the future: our communication duty

As communicators we have a frontline role in crisis response and the responsibility is a heavy weight to carry. Continue reading

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A longing for a messaging rethink

Saturday night in January 2021. Not at all like many Saturday nights I have had in my life. No going to the pub, no meal at a nice restaurant, and no getting dressed up. This is becoming the normal way … Continue reading

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Singing the blues

One thing that we need to remember on ‘blue Monday’ is that there are a lot of support groups out there, people doing good work to help, and ways to get some assistance if you reach out. Continue reading

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A crisis of confidence

It is something that we have talked about within the industry for some years but are we now facing a crisis of confidence? Continue reading

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Are all things really equal?

In the rush to take action and to show things are being done considering the consequences of the response can be forgotten. Continue reading

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A little kindness

Being kind to each other is going to be really vital in the coming weeks. Continue reading

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Here comes the old new year

Fundamental to effective crisis communication is building trust and confidence, and this comes through open and honest communication that happens at every stage of the emergency. Continue reading

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