Monthly Archives: April 2020

A tapestry of messages

The message from the Government up to this point has been very clear – stay home, protect the NHS, save lives. Three things but a very simple meaning that lockdown was here because the focus has to be on tackling … Continue reading

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Posted in challenge, communication, Covid-19, PR, Uncategorized | Tagged , , | 1 Comment

Keep calm and comms on

Monday morning started with the Prime Minister back at work and making a decisive statement that the lockdown measures will continue for the moment. I am not going to get into political commentary but one thing is clear now may … Continue reading

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Posted in Chartered Institute of Public Relations, communication, Covid-19, PR, prca, Uncategorized | Tagged , , | Leave a comment

Moments of joy

I have seen a lot in the media about how people are dealing with the challenges created by living in lockdown. For some they are exercising more or for the first time, some are baking, some are reading. Whatever people … Continue reading

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Posted in communication, Covid-19, crisis communication, learning, PR, prca, Uncategorized | Tagged , , | Leave a comment

A new future

Many businesses have had to redesign the way they work overnight. With the Government restrictions and the move of services online they have faced the challenge of adapting to survive. We can see ingenuity, creativity and an entrepreneurial spirit across … Continue reading

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Posted in challenge, communication, Covid-19, creativity, development, PR, Uncategorized | Tagged , , , , | 1 Comment

Time to engage

The start of any crisis requires communication that is broadcast in its approach. At that point you are telling people what they need to do, asking them to be supportive, and encouraging them to trust you in dealing with the … Continue reading

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An international response

One thing has become clear during the past month or so and that is the similarities that exist as human beings no matter where we may be. The pandemic has demonstrated the world is a very small place and we … Continue reading

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Certainly uncertain

We all like to have some certainty in our lives. It is why there is so much written about the challenge of change and the importance of change communication. These days there is so much uncertainty it is difficult to … Continue reading

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A little big thing

We use hundreds and thousands of them every day and yet we barely think about them. It is our words. From the moment we get up and say good morning to the world, the dog or the first person we … Continue reading

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Time to work together

This is going to be one of the most unusual Easter breaks that I can ever remember. In the past I have had times when my holiday was lost to deal with some form of crisis or emergency but I … Continue reading

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Posted in communication, Covid-19, crisis communication, kindness, Uncategorized | Leave a comment

What works and why

When a crisis is happening communicators are busy. Busy finding things out, doing things and hopefully planning things. For many though, the thought of spending valuable time review and debriefing things is not on the ‘to do’ list. You may … Continue reading

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Posted in communication, Covid-19, Crisis book, crisis communication, learning, PR, Uncategorized | Tagged , | 2 Comments