Monthly Archives: March 2017

Understanding, knowledge and problem solving 

Earlier this month I blogged about the importance of speaking to customers and service users (Get out and listen). I am still doing that and finding it one of the most useful things I have done. But there has been … Continue reading

Rate this:

Posted in blog, blogging, communication, policing, PR, public, work | Leave a comment

The end of the line for reputation

Reputation has long been a word that is closely linked to both PR and communication activity. Many industry definitions have been focused on protecting and enhancing reputation. But is that really where we should be and in 2017 what is … Continue reading

Rate this:

Posted in challenge, Chartered Institute of Public Relations, CIPR, communication, development, PR, work | 5 Comments

Stronger together

As I sat having a coffee and waiting for the train to arrive, Facebook showed me the blog I wrote on this day last year. It was about the Brussels terrorist attack and it felt like only a few days … Continue reading

Rate this:

Posted in crisis communication, emergency services, police, policing | Tagged , | Leave a comment

What makes me happy

Tomorrow is International Day of Happiness. You may want to dismiss it as just another gimmicky celebration day following from the recent Pie Week and Toast Day. I see it slightly differently. At a time when we are all under … Continue reading

Rate this:

Posted in blog, challenge, communication, creativity, happiness, ideas, kindness, PR, work | Tagged , , | 2 Comments

Get out of the office and listen

We all think that in the world today we are more connected than at ever before and to some extent that is true. It is easy now to share information and updates across the world at the touch of a … Continue reading

Rate this:

Posted in challenge, communication, development, media, PR, social media, technology | Tagged , , | 1 Comment

Plan in peacetime

I was part of a discussion about ‘fake news’ at the Chartered Institute of Public Relations (CIPR) North West event last night. One of the other speakers the esteemed Steve Kuncewicz made the point that you need to prepare for … Continue reading

Rate this:

Posted in Chartered Institute of Public Relations, CIPR, communication, crisis communication, PR, social media, social networks, work | Tagged , , , , | Leave a comment

PR to the rescue

For many years there has been a strained relationship between PR professionals and journalists. The latter feel they are ‘above’ being provided with a story or lines to take and should avoid communicators operating for businesses or organisations. It is … Continue reading

Rate this:

Posted in challenge, Chartered Institute of Public Relations, CIPR, communication, happiness, PR, Uncategorized, work | Tagged , | Leave a comment