Tag Archives: media

Power, responsibility and time to listen

In the last two decades I have worked with people affected by crises and have seen the impact of the media on those affected by terrorist attacks. This report is long overdue and I sincerely hope that it starts a conversation that will lead to change. Continue reading

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Deny everything

Managing issues, incidents and problems effectively needs honesty, transparency and empathy at its heart. There are more questions that arise from a denial of the reality of the situation. Continue reading

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Posted in challenge, communication, crisis communication, PR, reputation, Uncategorized | Tagged , , , | Leave a comment

Five little letters, one big word

Such things can happen in a moment but take months and even years to recover from. There is no magic wand that will undo the damage Continue reading

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Game, set and match

There is no doubt that facing the media when you are stressed, anxious or depressed is a daunting thing. Even when you are feeling on top of things doing media interviews is pressured. Continue reading

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Right to the top

There is a big discussion that is often had about when and how to use the person at the top of the organisation to do media interviews. Managing the demands on the most senior person in the business is one … Continue reading

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My PR

I wasn’t going to write about the Radio 4 Media Show debate on PR but after mulling over the discussion I feel I must. I will start with a confession that I started my working life as a journalist but … Continue reading

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Posted in Chartered Institute of Public Relations, CIPR, communication, crime, crisis communication, PR, prca, Uncategorized | Tagged , , , , | Leave a comment

Through the seasons

We are always saying that communication is a 24/7 business with social media round-the-clock and rolling news channels. There is lots of discussion about how we can manage this demand with the resources we have and it is no easy … Continue reading

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In search of media training

In this busy and fast moving world what you say first when you are put in front of the camera will last. The chances of a camera being put in front of your face are high as we all have … Continue reading

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The reason why

People go to work for all kinds of reasons and get many different things from the experience. All are equally valid whether it is to put food on the table or to help others it doesn’t matter. These things are … Continue reading

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No fluff here

So yesterday The Sun saw fit to publish an article attacking public sector communicators. It was the usual from a Freedom of Information request that will have been sent to all police forces, local authorities and NHS bodies. We get … Continue reading

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Posted in CIPR, communication, emergency services, PR, prca, work | Tagged , , , , , , | 4 Comments