Category Archives: public

Reflecting on six months work

Six months ago I was in a reflective mood at the start of 2017. It is a time when many people are outlining their New Year resolutions and looking at what they can predict for the future. The topic was … Continue reading

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Posted in communication, manchester, public, work, challenge, crisis communication, #ayearinblogs, PR, media | Tagged , , , | Leave a comment

A passion for what we do 

A year ago I wrote these words “We may not have big budgets or huge teams but we have something more important – a passion for what we do.” It was in relation to a question about the challenges and … Continue reading

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Posted in challenge, Chartered Institute of Public Relations, CIPR, communication, crisis communication, emergency services, police, policing, PR, public | Tagged | 1 Comment

Have we lost the public?

For many weeks I have been considering a really interesting question. It is one that has relevance to all professional communicators but will not be the subject of much debate or discussion. It is – have we lost the public … Continue reading

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In the spotlight 

There is no doubt that for PR and communication professionals the United Airlines incident will become a much discussed case study. It has cost the company a substantial amount financially and also damaged their reputation. The incident has exposed the … Continue reading

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Five days in my shoes

I rarely treat myself to anything new and that is due mainly to the fact I have some very expensive animals in my life. Trust me, if your child, partner or friend asks you if they should buy a horse … Continue reading

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Posted in challenge, communication, development, emergency services, learning, manchester, media, police, policing, PR, public, society, work | Tagged , | 1 Comment

Understanding, knowledge and problem solving 

Earlier this month I blogged about the importance of speaking to customers and service users (Get out and listen). I am still doing that and finding it one of the most useful things I have done. But there has been … Continue reading

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Remember public sector communicators

I was interested to read the highlights of the State of the Profession survey results published today by the Chartered Institute of Public Relations (CIPR). In particular there were some trends identified within public sector communication that were highlighted by … Continue reading

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Posted in Chartered Institute of Public Relations, CIPR, communication, PR, public, work | Tagged , | Leave a comment