Category Archives: public

Language, confidence and self-belief  – the path to the boardroom 

I had to pull myself up for how my language was impacting on people earlier this week. The words were unwittingly creating an unhelpful impression and I suddenly started to see the impact it was having. Today I was working … Continue reading

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Posted in challenge, Chartered Institute of Public Relations, CIPR, communication, PR, public, work | Leave a comment

The gentle touch

About a month ago I blogged about a bad experience I had going for blood tests. One of the main problems was that there was understanding of the customer or client perspective. It felt as though I was being patronised … Continue reading

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Walk in my shoes

Working in the public sector makes you appreciate what people do on a daily basis within the emergency services, councils and health services. I see how people go out of their way to try to provide the best possible service … Continue reading

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Commitment, cake and colleagues

It is the people that can make an organisation. For me, who you work with is important to whether you are just going through the motions or you are able to really get involved and enjoy what you do. Over … Continue reading

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Fascinating lives

Yesterday my blog was inspired by listening to an interview with writer and illustrator Judith Kerr and tonight I was fascinated by a documentary about the life of Tove Jansson who was the creator of the Moomins. She lived an … Continue reading

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Posted in #ayearinblogs, BBC, blog, communication, public, social media, Uncategorized | Tagged , , , , , , | Leave a comment

Expert – but not listening

I have been mulling over the words of Professor Brian Cox that appeared in an interview with The Guardian ahead of his new series reaching BBC1 this week. He said ‘being an expert does not mean that you are someone … Continue reading

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Remember Jo

I was busy heading to Piccadilly Railway Station to meet my Auntie who has travelled north for a family get together this weekend when I heard about the unfolding events in West Yorkshire. It was lovely to see my Auntie … Continue reading

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Posted in #ayearinblogs, kindness, public, Uncategorized | Tagged , , , | 1 Comment