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Category Archives: public
The times are changing
There must be a change in the culture and the way people work in and around Downing Street and Whitehall. The old ways of doing things are not acceptable any more and change is needed. Continue reading
Posted in communication, Covid-19, media, PR, public, Uncategorized
Tagged communication, crisis communication, PR
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Is it time to leave public sector communication?
The pandemic has demanded a lot and left people exhausted with little resilience to face the next wave. I continue to be concerned about the toll that the pandemic has had on public sector communicators. Continue reading
Posted in challenge, communication, PR, public, Uncategorized
Tagged communication, PR, public relations, public sector
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Power, responsibility and time to listen
In the last two decades I have worked with people affected by crises and have seen the impact of the media on those affected by terrorist attacks. This report is long overdue and I sincerely hope that it starts a conversation that will lead to change. Continue reading
Posted in communication, crisis communication, emergency services, police, PR, public
Tagged communication, journalist, media, PR, terror attack, terrorism
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Remember Sarah
Listening to the heart-breaking victim impact statements from the family of Sarah Everard I, like many people, was moved to tears. The details that were revealed in the court hearing were so horrific and will have affected many people. It … Continue reading
Posted in police, policing, public, Uncategorized
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The brain drain
This latest news has, as I saw one public sector communicator say ‘been a slap in the face’. Continue reading
Posted in challenge, communication, PR, public
Tagged communication, public relations, public sector
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Nine weeks, and another nine weeks
For the past nine weeks I have been living within tougher Covid-19 restrictions. Wigan for many weeks had a much lower rate than the rest of Greater Manchester. The latest figures show that it is now among the worst of … Continue reading
Posted in challenge, communication, Covid-19, crisis communication, PR, public, resilience
Tagged communication, Covid-19, crisis communication, public sector
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Do our crisis plans really help everyone?
The devastation is clear to see in Louisiana from tropical storm Laura. In the middle of a pandemic people were faced with needing to evacuate their homes which for many had been a place of safety from Covid-19. But it … Continue reading
Posted in communication, crisis communication, emergency services, PR, public, recovery
Tagged communication, equality, PR, public relations, public sector
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An important safety message
In the North West it is claimed that the R rating for Covid-19 is now above 1. There has been lots of discussion about what that might mean in terms of response. In reality we have seen the leaders of … Continue reading
Posted in communication, Covid-19, PR, public, Uncategorized
Tagged community engagement, Covid-19, crisis communication, local communities
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The full facts
I had another trip to Accident and Emergency at the weekend. It was Friday night and as busy as you would expect. They have a lot to do and I understood that the doctor was rushing between patients. The experience … Continue reading
Posted in communication, public, Uncategorized
Tagged communication, PR, public relations, public sector
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With gratitude
There was a sign on the wall of Accident and Emergency as I waited with my mum for her to see the doctor. It read ‘be the reason someone smiles today’. After 48 hours dealing with a whole range of … Continue reading