Tag Archives: online

Delivering the services

Communication and customer service are moving closer together than ever before. They have always been linked but in 2016 both have to absolutely work hand-in-hand for an organisation to be really effective. People also have ever increasing expectations of what … Continue reading

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Eight hours and 45 minutes

I awoke this morning to the news that apparently we are all spending more time online with the average person now spending 25 hours a week on the Internet. It came from a report by Ofcom which came from a … Continue reading

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Posted in #ayearinblogs, communication, digital, social media, social networking, social networks, society, Uncategorized, work | Tagged , , , , | Leave a comment

Keeping the news in our front rooms

I read something today that made me sad and worried at the same time. There is apparently some discussion taking place that could see the BBC News Channel moved to purely an online output. This is at a time when … Continue reading

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Does the Internet make us dumber?

One of the biggest questions for academics is ‘has the internet made us dumber?’. There are lots of theories and detailed commentary that have been published about it. I started to think about this today following a tweet by Professor … Continue reading

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Services online – it is a must

I was recently called a ‘geek in training’ because of my love of all the new technology and the opportunities it brings. I don’t hide the fact that I like to be able to do business through social and digital … Continue reading

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24 hour offline sickness

I have been offline for about 24 hours as I was ill with some kind of virus. It meant I was unable to do anything other than sleep and be sick. I am feeling better now but it made me … Continue reading

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Losing its ‘app’-eal

Anyone who knows me knows that I am passionate about the benefits of technology to modern life. I am rarely without my iPad or smartphone and always ensure that Twitter, Facebook and the news websites are just a short click … Continue reading

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