Tag Archives: communication

The real story

Many people will have read the story about the former Sainsbury’s employee Mrs Salomon who was able to continue to work despite living with Alzheimer’s. She managed to do it only with the support of her employers who made reasonable … Continue reading

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With a little help

The weather conditions have been the only real story in town this week. We saw people stuck in vehicles on motorways, people snowed into their homes and people struggling to get to their vital work. One thing stuck out throughout … Continue reading

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Snow joke

For the majority of the week there has been only one topic of conversation – the weather or as the newspapers would term it extreme weather or snowmaggedon. It has dominated the media with reporters being stuck in windswept and … Continue reading

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A Final Word

There has been so much discussion this week about the KFC no chicken issue and the response that happened. Everyone has to agree that a chicken restaurant without chicken is a reputational and operational crisis. Shops closed, staff had no … Continue reading

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The reason why

People go to work for all kinds of reasons and get many different things from the experience. All are equally valid whether it is to put food on the table or to help others it doesn’t matter. These things are … Continue reading

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More that unites

I was nervous and apprehensive about attending my first PRCA Council meeting this week. It was stepping into the unknown which is always slightly stressful and uncomfortable. The room would be full of people from all areas of the PR … Continue reading

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When incidents happen

I have been talking a lot about crisis communication and the key principles. For me it doesn’t matter whether it is an operational or reputational crisis the approach should be the same. This week I was delighted to be part … Continue reading

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