Tag Archives: staff engagement

Cleaning up the rumour mill

It was a normal Saturday morning with general domestic chores to do. I was not expecting that a trip to the dry cleaners would be any more than just that, but it was a fascinating window on the issues for … Continue reading

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Listening to your customers

I was listening to an interview on the radio this week about the late Jim Marshall the man who invented the now world-famous Marshall amp. His son was explaining how the amp came to be created and what his father … Continue reading

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