Tag Archives: public sector

To measure or not to measure

It is the last day of March and I am trying to quantify what I have achieved during the first quarter of 2013. I have to say it is quite a scary thing to do as you realise that although … Continue reading

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Eight predictions for 2013

We are just hours away from seeing the end of 2012 and the arrival of 2013. The New Year really provides us with an opportunity to draw an end to some things and to start new things. Many people will be … Continue reading

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2012: a year of crisis, social media and integrity

As we head into the last few days of 2012, I decided to review what the year looked like for me through my blog posts during the 12 months. There were three clear themes that have emerged for me throughout … Continue reading

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Building trust one day at a time

In this ever controversial and fast paced world it can be difficult to keep focused on what matters to people. Given the work I do it is easy to get caught up in the latest media frenzy around some particular … Continue reading

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Positivity: the sign of a good leader.

Communicating during a time of financial pressure when staff are facing uncertainty is not an easy task. For one thing there is always criticism about how much money is being spent on both internal and external communication, and for another … Continue reading

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My year in social media

As we are heading towards the end of 2011, it seems to be essential for everyone to undertake some form of review of the year. It is as predictable as the many Christmas songs that we can’t escape from the 30th November … Continue reading

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Who should Tweet?

It may sound like a bit of an odd question. Surely it is up to the individual as to whether they decide to join Twitter and start to tweet, or whether they have established a Facebook page and start to … Continue reading

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Video made the social media star

If there is one thing that social media calls out for it is more than words. Whether it is audio, photographs or video all of them bring an important additional dimension to the interaction. But of all three elements it … Continue reading

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The social media challenge for policing

A detective from Norfolk police has said that his investigation into the murder of a pub landlady was hampered by social media. He said it was the first time that social media rumours had caused problems for an investigation. The … Continue reading

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Five steps to winning change communication

There are lots of books that talk in detail about communicating change. They discuss the theories about what works and why. Of course, many of them are interesting but more can be gained by spending time with other organisations outside … Continue reading

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