Monthly Archives: July 2010

A service promise

Making a customer promise? Keep it simple. Continue reading

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Policing in the 21st century or is it?

What matters to the public is that police turn up when they say they will, and when they do that they receive a good quality service. Continue reading

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Communication in a recession

Communication professionals need to get ahead of the financial crisis to develop a structure for the future. Continue reading

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Social media – now is the time to cash in

Only when you understand what is being talked about your company online can an organisation begin to consider its business and how social media can assist. Continue reading

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Community justice, communication and confidence

Publicising the details of prolific offenders that have been sentenced for their crimes proves to be what the public want. Continue reading

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‘Big society’ – the big slogan

It is a world where we suffer the wounds of the social, political and economic situation and use them to make us stronger. Continue reading

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Celebrating the Criminal

If Raoul Moat had not evaded the police for a week would we be seeing the same outpouring of support? There is something uniquely British that we find the thought of one man outwitting the massed ranks of the country‚Äôs … Continue reading

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